Sending multiple form notifications can be a great idea, especially when you need to send different notifications to different people or departments.
The good news is, with WPForms, it’s easy to customize and send notifications to various recipients when someone fills out your form online.
Create Multiple WordPress Form Notifications! 🙂
In this guide, I’ll walk you through the steps to create multiple form notifications, so you can send more than one email notice. Let’s dive into how you can make this work for you!
How to Create Multiple Form Notifications in WordPress Forms
With WPForms, you can easily create more than one form notification from your WordPress forms. Follow the steps below to get started:
Step 1: Install and Activate the WPForms Plugin
The first thing you’ll need to do is install and activate the WPForms plugin. For more details, see this step-by-step guide on how to install a plugin in WordPress.
Next, you’ll need to create a form for your visitors to fill out. See our tutorial on how to create a simple contact form as an example to get started.
Keep in mind, however, you can create many types of forms with the WPForms plugin templates:
- Simple order forms that accept payments directly from customers
- File upload forms to gather additional information from site visitors
- Job application forms to fill an open position that’s available
- Survey forms to gather customer feedback about your business
- And any number of subscribe forms using our email service provider integrations: Mailchimp, Aweber, Constant Contact, Campaign Monitor, MailerLite, Drip, and GetResponse
All of these forms, and the hundred more you can create with the WPForms Forms Template addon, can send out notifications once a user submits a form on your website.
Step 2: Configure Your Form Notifications
After you’ve created your form, you’ll want to customize the default notification. There are several options for customizing multiple form notifications.
For example, you can send the same notification to yourself and a person whose email address you know, such as a team member or local vendor.
Create Multiple WordPress Form Notifications! 🙂
You can send the same email notification to yourself and the site visitor submitting the form, whose email you don’t know yet.
And lastly, you can send different form notifications to multiple people, whether they be yourself, a fellow team member, the site visitor submitting the form, or someone else altogether.
Before we take a look at all 3 options, we’d like you to also consider sending smarter notifications. Check out our in-depth guide on sending AI generated form notifications using ChatGPT.
Option 1: Send the Same Notification to 2 Emails You Know
To start, go to Settings » Notifications in the form builder.
You’ll see there are many fields in this section that you can use to customize your email notification. The one we’ll focus on is labeled Send To Email Address.
By default, this section will send a notification to the admin email for your WordPress website an email any time a site visitor submits a form. WPForms automatically pulls in your admin email address using the {admin_email} Smart Tag.
If you want to send the same email notification to your admin email and someone else, such as a team member, all you have to do is enter the second email address after the admin email Smart Tag. Make sure you separate the two with a comma.
You can enter as many emails as you need to in this section.
Now, when your site visitor submits their form, both the admin email and additional email(s) you entered will receive the same form notification.
Note: Each of the addresses in the Send To Email Address field will receive a completely separate email, so recipients won’t be able to see each other’s email addresses.
Option 2: Send the Same Notification to 2 Emails, Yours and Your Site Visitor’s
If you want to receive an email whenever a site visitor submits a form on your website and send a notification to your site visitor to let them know their form was processed, again focus on the Send to Email Address field.
Keep the {admin_email} that is in this section by default. Then, click on Show Smart Tags.
When you do, you’ll see a list of available fields you can pull entry data from. In this case, WPForms will only show you any Email fields in your form, since you can only enter email addresses in this field.
Click on Email to add a Smart Tag that will automatically insert the user’s email address from the form.
Now, whenever someone submits this form on your website, a notification will go out to you and your site visitor. This is useful when you want to send visitors a confirmation email.
Option 3: Send 2 Different Form Notifications
The last option you have is to create multiple form notifications that are different from each other and will go to different recipients.
This is helpful for sending notifications to:
- Yourself. This way you know when a site visitor submits a form on your site.
- Your Site Visitor. This way your site visitor knows you received their form. In the notification they can review their form data and a thank you message if you’ve added one to the notification.
- Someone Else. This is so you can send form data to anyone else who needs it, such as a team member, local vendor, or some other 3rd-party person.
To create multiple form notifications in WordPress that differ from each other, start by going to Settings » Notifications in the WPForms form builder.
The default notification will be set up to send you an email notification, complete with the information your site visitor filled out on your form. You can leave this notification alone or customize it to include the information you want to receive.
Step 3: Add a 2nd Email Notification (Optional)
There are some circumstances where you may want to set up an entirely different email notification altogether when someone fills out our form.
For instance, you may decide that only if a user selects specific options on your form, they get a personalized notification that’s different. To set it up, click on Add New Notification.
A modal will popup asking you to name the notification. You can name it whatever you want since it’s for you reference only.
Click OK.
You’ll now have a new notification to configure for you site visitor.
To start, click on Show Smart Tags next to the Send To Email Address field and select Email so WPForms knows to send this notification to the email address that is entered on the form.
Next, configure the following form fields:
- Email Subject
- From Name
- From Email
- Reply-to
- Message
Remember, this email notification will go to your site visitor once they submit their form on your website. If you want them to see all the data they filled out on your form, use the Smart Tag {all_fields} in the Message form field.
If you only want to show them certain data they entered on your form, you can use the Show Smart Tags link and select which data to include in the notification.
You can also add a personalized message to your site visitor by typing text into the Message field.
If you need help using other Smart Tags, check out this documentation on how to use Smart Tags in WPForms.
Also, if you’d like to include attachments in your email notification, make sure to expand the Advanced settings.
If your form includes a File Upload field or a Rich text field, you can turn on the Enable File Upload Attachments setting here to include any files added to this form as attachments on your notification email.
You can also turn on the Enable Entry CSV Attachment option to include a CSV file with the user’s entry information.
Check out our tutorial on exporting form entries to CSV for more details. If you want to send a 3rd notification or even more than that, simply follow the same steps again.
You’ll see all the form notifications you’ve created in the right hand panel of the form builder. Click Save at the top of the screen when you’re done.
Now you can set up your form’s confirmations and add your form to your website. WPForms lets you easily add you form to:
And if you’re using the Elementor page builder, you can easily add your form by following the steps in our Elementor contact form tutorial.
One last thing. Did you know that you can also get a text message notification in WPForms? Check out our guide to getting SMS notifications from your WordPress contact form if you’d like to set that up.
FAQs on How to Create Multiple Form Notifications in WordPress
Why use multiple form notifications?
Sending several email notifications from a single form saves you a lot of time and keeps you organized. Instead of making your visitors fill out multiple forms, or having to forward the information yourself, you can automate the process whenever you get form responses!
You can use multiple email notifications to:
- Send a purchase receipt to a customer and a fulfillment order to a vendor
- Offer a lead magnet that you’ll send as a PDF attachment in a form notification email
- Email a thank you message to a client for a support request and a bug report message to a developer
- Confirm event registration tickets for the attendees and email special request details to the caterer
- Send yourself or a team member a notification, as well as the site visitor that filled out the form
…and you can probably think of quite a few more!
How to send email to multiple recipients in WordPress?
To send email notifications to multiple recipients in WordPress forms, you can use WPForms. In the form builder, go to Settings > Notifications, and add the email addresses in the Send to Email Address field, separated by commas.
How do I create a Multistep form in WordPress?
Creating a multistep form in WordPress is simple with WPForms. After installing the WPForms plugin, build your form, then add the Page Break field to split it into multiple steps. Customize each section as needed, and WPForms will display your form as a smooth, user-friendly multistep process.
Next, Check Your Admin Email Address
If you no longer wish to receive notifications to your old address, you may want to change your WordPress admin email. When you make the change, WPForms will also automatically start sending you notifications to your new email address. Check out this guide explaining the proper way of changing your WordPress admin email.
If you want to keep branding across your email notifications consistent, check out this guide on adding a custom header to your email template. And if you find you’re not receiving email notifications, you should check out our guide on how to send emails in WordPress using SMTP.
Create Multiple WordPress Form Notifications! 🙂
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