WPForms Documentation

Documentation, Reference Materials and Tutorials for WPForms

How to Set Up Form Notifications in WPForms

Would you like to automatically send out emails when your form is submitted? WPForms makes it super easy to receive notifications when users submit a form on your website.

In this tutorial, we’ll show you how to set up form notifications in WPForms including:

How to Set Up a Notification Email

1. To get started, log into WordPress admin area and edit the form where you want to change or set up confirmation settings.

Click edit to open the form builder

2. This will bring you to the Form Builder interface. From here, you can click on Settings in the menu bar.

The settings tab has different sections. You’ll need to click on the Notifications tab.

Notifications settings screen

3. First, you’ll need to make sure that notifications are turned on. If you do not wish to receive notifications for a form, then you can turn notifications off as well.

Turn notifications on or off

4. Next, we’ll take a look at the Send To Email Address field. Here, you’ll need to provide the email addresses where you’d like to receive email notifications for new entries. You can add a single email address or add multiple email addresses separated by commas.

Note: Each of the addresses in the Send To Email Address field will receive a completely separate email, so recipients won’t be able to see each other’s email addresses. If you’d like recipients to be able to see one another’s emails, check out the CC field described later in this tutorial.

5. Next, you can change the Email Subject to anything you like. By default, WPForms will use “New Entry – Your Form Title” for the subject line.

6. The last step is to set up the notification’s Message, or body text. By default, the Message will contain the {all_fields} Smart Tag, which displays all user-entered fields and their labels. Here’s an example of how a notification email would appear using this Smart Tag:

A sample notificaiton email

If you’d like to customize the notification content further, you can add additional text, HTML, and Smart Tags to this Message field.

7. When your notification is ready to go, don’t forget to click on the Save button to store your changes.

How to Add Multiple Form Notifications

If you’d like to create additional notifications for a form, WPForms makes it easy.

1. Make sure that you’re still in Settings » Notifications, then click on Add New Notification.

Add a new notification

2. Clicking this button will display a popup modal where you can enter a name for your notification. This notification name is for your reference, and will only be visible within the form builder.

Enter a name for a new notification

3. Now you can configure your new notification following the steps above, and, when you’re ready, click Save.

How to Add a Reply-All Notification

Do you want your email form notifications to be able to use the “Reply All” feature in your email system? WPForms makes it simple with the Email Carbon Copy or CC email option.

Note: When using the CC field, please be sure to only include one email in the Send To Email Address field. Otherwise, each additional email in the this field will result in an extra copy of the notification sent to each address in the CC field.

1. Navigate to WPForms » Settings to enable CC notifications. Check the box next to Email Carbon Copy.

Enable CC notifications

2. Then in the WPForms editor, you can go to Settings » Notifications. You’ll see a new CC field where you can enter an email address.

Notification settings with CC field

How to Send Thank You Notification Messages

If you’d like to send an email notification to the users who fill out your forms, go to Settings » Notification and select Add New Notification.

add new notification

A popup modal will appear. Enter a name for your new notification.

add additional notifications in WPForms

click smart tags

You’ll notice a short bit of code, called a smart tag, appear in the Send to Email Address options, such as {field_id=”#”}, where # is replaced with the specific field number on your form. This smart tag will automatically fill in the email address that the user inputs when filling out the form.

Note: If you are sending the entry results to multiple addresses, separate each address with a comma.

After this, you can customize the message that users will receive.
customize notification message

That’s all, you have successfully set up form notifications in WPForms!

If you would also like to set certain notifications to only be sent when the user makes a specific selection on their entry, be sure to check out our tutorial on creating conditional notification emails. You can also learn more about customizing your email notifications by adding a custom header to your WPForms email template.