how to create multiple form notifications in WordPress

How to Create Multiple Form Notifications in WordPress Forms

Have you ever needed to send more than one email notice when someone fills out your form? WPForms makes it easy to create multiple form notifications that can go to several recipients.

In this article, we’ll show you how to create multiple form notifications in WordPress.

Why Use Multiple Form Notifications?

Sending several email notifications from a single form saves you a lot of time and keeps you organized. Instead of making your visitors fill out multiple forms, or having to forward the information yourself, you can automate the process whenever you get form responses!

You can use multiple email notifications to:

…and you can probably think of quite a few more!

So, let’s get started creating multiple form notifications.

WPForms is the best WordPress Form Builder plugin. Get it for free!

How to Create Multiple Form Notifications in WordPress Forms

Check out these step-by-step instructions to easily make more than one form notification from your WordPress forms.

Step 1: Install WPForms

The first thing you’ll need to do is install and activate the WPForms plugin. For more details, see this step-by-step guide on how to install a plugin in WordPress.

Next, you’ll need to create a form. See our tutorial on how to create a simple contact form as an example to get started.

The WPForms Simple Contact Form

Keep in mind, however, you can create many types of forms with the WPForms plugin templates:

All of these forms, and the hundred more you can create with the WPForms Forms Template addon, can send out notifications once a user submits a form on your website.

Step 2: Configure Form Notifications

After you’ve created your form, you’ll want to customize the default notification. There are several options for customizing multiple form notifications.

For example, you can send the same notification to yourself and a person whose email address you know, such as a team member or local vendor.

You can send the same email notification to yourself and the site visitor submitting the form, whose email you don’t know yet.

And lastly, you can send different form notifications to multiple people, whether they be yourself, a fellow team member, the site visitor submitting the form, or someone else altogether.

Let’s take a look at all 3 options.

Option 1: Send the Same Notification to 2 Emails You Know

To start, go to Settings » Notifications in the form builder.

Accessing a form's notifications settings

You’ll see there are many fields in this section that you can use to customize your email notification. The one we’ll focus on is labeled Send To Email Address.

The email notification Send To Email Address field

By default, this section will send a notification to the admin email for your WordPress website an email any time a site visitor submits a form. WPForms automatically pulls in your admin email address using the {admin_email} Smart Tag.

If you want to send the same email notification to your admin email and someone else, such as a team member, all you have to do is enter the second email address after the admin email Smart Tag. Make sure you separate the two with a comma.

You can enter as many emails as you need to in this section.

Adding multiple email addresses in the Send To Email Address field for an email notification

Now, when your site visitor submits their form, both the admin email and additional email(s) you entered will receive the same form notification.

Note: Each of the addresses in the Send To Email Address field will receive a completely separate email, so recipients won’t be able to see each other’s email addresses.

Option 2: Send the Same Notification to 2 Emails, Yours and Your Site Visitor’s

If you want to receive an email whenever a site visitor submits a form on your website and send a notification to your site visitor to let them know their form was processed, again focus on the Send to Email Address field.

Keep the {admin_email} that is in this section by default. Then, click on Show Smart Tags.

Viewing Smart Tags for the Send To Email Address field in the Notifications settings

When you do, you’ll see a list of available fields you can pull entry data from. In this case, WPForms will only show you any Email fields in your form, since you can only enter email addresses in this field.

Click on Email to add a Smart Tag that will automatically insert the user’s email address from the form.

Adding the Email field to the Send To Email Address setting with a Smart Tag

Now, whenever someone submits this form on your website, a notification will go out to you and your site visitor. This is useful when you want to send visitors a confirmation email.

Option 3: Send 2 Different Form Notifications

The last option you have is to create multiple form notifications that are different from each other and will go to different recipients.

This is helpful for sending notifications to:

  • Yourself. This way you know when a site visitor submits a form on your site.
  • Your Site Visitor. This way your site visitor knows you received their form. In the notification they can review their form data and a thank you message if you’ve added one to the notification.
  • Someone Else. This is so you can send form data to anyone else who needs it, such as a team member, local vendor, or some other 3rd-party person.

To create multiple form notifications in WordPress that differ from each other, start by going to Settings » Notifications in the WPForms form builder.

The default notification will be set up to send you an email notification, complete with the information your site visitor filled out on your form. You can leave this notification alone or customize it to include the information you want to receive.

Add a 2nd Email Notification

Next, click on Add New Notification.

Adding a new notification

A modal will popup asking you to name the notification. You can name it whatever you want since it’s for you reference only.

Naming a New Notification

Click OK.

You’ll now have a new notification to configure for you site visitor.

To start, click on Show Smart Tags next to the Send To Email Address field and select Email so WPForms knows to send this notification to the email address that is entered on the form.

Next, configure the following form fields:

  • Email Subject
  • From Name
  • From Email
  • Reply-to
  • Message

Remember, this email notification will go to your site visitor once they submit their form on your website. If you want them to see all the data they filled out on your form, use the Smart Tag {all_fields} in the Message form field.

If you only want to show them certain data they entered on your form, you can use the Show Smart Tags link and select which data to include in the notification.

Viewing Email Message Smart Tags

You can also add a personalized message to your site visitor by typing text into the Message field.

Custom email notification message

If you need help using other Smart Tags, check out this documentation on how to use Smart Tags in WPForms.

Finally, if you’d like to include attachments  in your email notification, make sure to expand the Advanced settings.

If your form includes a File Upload field or a Rich text field, you can turn on the Enable File Upload Attachments setting here to include any files added to this form as attachments on your notification email.

Enabling file upload attachments for an email notification

You can also turn on the Enable Entry CSV Attachment option to include a CSV file with the user’s entry information.

Enabling the entry CSV email notification attachment for a from

Check out our tutorial on exporting form entries to CSV for more details.

Add a 3rd Email Notification

If you want to send a 3rd notification or even more than that, simply follow the same steps again. You’ll see all the form notifications you’ve created in the right hand panel of the form builder.

Click Save at the top of the screen when you’re done.

And there you have it! You now know how to create multiple form notifications in WordPress.

Now you can set up your form’s confirmations and add your form to your website. WPForms lets you easily add you form to:

And if you’re using the Elementor page builder, you can easily add your form by following the steps in our Elementor contact form tutorial.

One last thing. Did you know that you can also get a text message notification in WPForms? Check out our guide to getting SMS notifications from your WordPress contact form if you’d like to set that up.

Create Your WordPress Form Now

Next, Check Your Admin Email Address

If you no longer wish to receive notifications to your old address, you may want to change your WordPress admin email. When you make the change, WPForms will also automatically start sending you notifications to your new email address.

Check out this guide explaining the proper way of changing your WordPress admin email.

If you want to keep branding across your email notifications consistent, check out this guide on adding a custom header to your email template.

And if you find you’re not receiving email notifications, you should check out our guide on how to send emails in WordPress using SMTP.

So, what are you waiting for? Get started with the most powerful WordPress forms plugin today.

And don’t forget, if you like this article, then please follow us on Facebook and Twitter.

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