Do you want to learn how to create multiple form confirmations in WPForms? Being able to send customized form confirmations to people filling out your WordPress forms improves the user experience.
In this article, we’ll show you how to set up several form confirmations for one WordPress form based on user behavior using smart conditional logic.
Step 1: Create a New WordPress Form
Next, you’ll need to create a WordPress contact form. For help with this step, check out our helpful tutorial on how to create a simple contact form in WordPress.
Keep in mind, you can create many different types of forms using the pre-designed WPForms templates:
- Simple order forms that accept payments directly from customers
- File upload forms to gather additional information from site visitors
- Job application forms to fill an open position that’s available
- Survey forms to gather customer feedback about your business
- And any number of subscribe forms using our email service provider integrations: MailChimp, Aweber, Constant Contact, Campaign Monitor, Drip, and GetResponse
- Donation forms that collect payment to support your organization and your cause
All of these forms, and the hundred more you can create with the WPForms Form Templates addon, can display multiple confirmations based on how users fill out your form.
Step 2: Customize Your WordPress Form
WPForms makes customizing your forms, no matter which kind they are, very simple to do.
You can add additional form fields to your form by dragging them from the left hand panel to the right hand panel. You can also customize the fields by clicking on the field.
In our example, we’re going to create a user registration form that does one of two things after a person clicks submit:
- Display a thank you message for registering and customize the confirmation to explain to the user what the steps are
- Redirect users to the login page so they can immediately log in to their account
To do this, we’ll ask registered users if they want to sign in right after registering.
Our form will look something like this:
Now we’re ready to set up our two confirmations.
Step 3: Choose Your Notification Type
Before you create multiple form confirmations for your forms, you’ll need to decide which confirmation types you want to use.
WPForms has three different types of form confirmations to choose from:
- Message: Display a default thank you message to site visitors when they submit your form. Or, customize the message to read however you like. Here are some effective thank you messages you can use on your form’s message confirmations. You can also provide users the lead magnet you promised them in exchange for subscribing here, instead of making them wait for it to arrive in their email.
- Show Page: Redirect people to a page on your website, such as a thank you page, once they’ve submitted a form on your website. For help with this step, check how to these Thank You page examples.
- Go to URL (Redirect): This option is for those times you want to redirect users to a different website after submitting your form.
If you want to use one confirmation type for all site visitors that submit a form on your site, check out this helpful guide on setting up form confirmations in WPForms.
However, if you’re here because you want to set up more than one confirmation for a single WordPress form, keep reading.
Remember, for our example, we’re going to use the message and show page confirmation types.
Step 4: Create Multiple Form Confirmations in WPForms
To start, go to Settings » Confirmations in the form editor.
Notice the default message confirmation displaying.
To change this default message to thank your site visitor for registering, and to explain the next steps, click in the text box and make your changes.
This confirmation will be the one people see when they select “No” to the question “Would you like to sign in immediately following registration?”
Next, we will configure our second confirmation for those that do want to sign in right after registering.
To do this, click the Add New Confirmation button on the default confirmation.
Next, enter a confirmation name. This is for your use only so name it anything you like.
Now you’ll select the type of confirmation you want this one to be. In our example, we’ll choose Show Page from the dropdown menu.
We’ll also choose which page on our website we want people to be directed to once they register, which in this case is the Login page.
Step 5: Enable Conditional Logic
Now that you have your second form confirmation set up, it’s time to enable conditional logic to make sure that when people submit your form, they see the right confirmation based on their behavior.
Underneath the Confirmation Type and Confirmation Page dropdown menus, click the Enable conditional logic box.
When you do, you’ll be able to set your conditional rule.
For our example, we’ll set the conditional logic to display this confirmation type if the question “Would you like to sign immediately following registration?” is “Yes.”
This way, anyone that clicks “Yes” will automatically be directed to the Login page on our website.
And there you have it! You now know how to create multiple form confirmations in WPForms. You can follow these same steps and add as many different confirmations for your forms as you’d like, making WPForms the most flexible, yet beginner friendly, contact form builder available today.
If you’re looking for other ways to utilize smart logic on your WordPress forms, make sure to check out these 3 inspiring uses of conditional logic to boost form conversions.
So, what are you waiting for? Get started with the most powerful WordPress forms plugin today.