Want to save your site’s form submissions with a WordPress database plugin? With the WPForms plugin, it’s super easy to manage your form submissions right from your WordPress dashboard.
In this post, we’ll show you exactly how to save contact form data in your WordPress database, and how to manage your entries from the dashboard.
Here’s a table of contents of this post:
- Where Is the Database in WordPress Stored?
- How to Access the WordPress Database
- How to Manage Entries in WordPress
- Not Getting Emails? What to Do
Where Is the Database in WordPress Stored?
Even though you might not see it on the front end, WordPress will automatically create a database for you when it’s first installed, and the name, host, username, and password data is stored in the configuration file called wp-config.php under MySQL database Settings.
WPForms is an online form builder with WordPress data collection features. The WPForms plugin automatically stores all form data in 4 tables within the native WordPress database. They are:
- wp_wpforms_entries: The info inside the fields (values) of your entries are stored in this database table
- wp_wpforms_entry_meta: This table has meta info about your entries like associated IDs and dates
- wp_wpforms_entry_fields: This table contains encoded entry information from your forms
- wp_wpforms_tasks_meta: This table stores information about tasks that are processed in the background.
Note that the
wp_ prefix in the table name is the default. The actual value is set in the
wp-config.php file in WordPress. So in your WordPress installation, the prefix may look slightly different.
Most WordPress web hosting providers offer easy-to-use web applications like phpMyAdmin to manage databases after your WordPress installation. Regardless of if you’re using unmanaged or managed WordPress hosting.
The name phpMyAdmin may sound strange, but it’s just a database management system. It allows users to manage the database entries on their WordPress site using a visual interface. Pretty cool, right?
If you’re using Bluehost for your WordPress hosting, you can find the link to phpMyAdmin database server by scrolling to the bottom of the homepage once logged in under Helpful Links » Advanced » phpMyAdmin:
How Do I Access My WordPress Database?
Looking for the WordPress database location? Let’s take a look at how to view form entries in your WordPress database using phpMyAdmin.
Here’s how to access the database. In phpMyAdmin, select your WordPress database and then click on the table, wp_wpforms_entries.
Here, you can find all your form entries in the fields column.
You can do lots of things in here like create tables. For more details, you can read this beginner’s guide to WordPress database management with phpMyAdmin or check out this video:
How to Manage Entries in WordPress
You may not realize that when you started your WordPress site, in a way, it automatically created a database for you. And WPForms lets you easily access your form entries and manage them all inside your WordPress dashboard, acting like a control panel. Storing and retrieving data from the WordPress database is simple.
Let’s take a look at how to manage your form entries on your WordPress site.
After publishing the form, make sure to add a test entry, so we have some data to access from your WordPress dashboard.
Next, go to your form builder and click on Settings » General. Make sure that the Disable entry storing information in WordPress option is not checked.
Now, navigate to WPForms » Entries in your WordPress dashboard to see your test entry.
WPForms lets you favorite your entries, mark them as read, and even delete the ones you don’t want. Here’s a great list of other WPForms power hacks to try.
Now, under the Actions column, click View to see your form entry.
And here’s how an individual entry will look.
Not Getting Emails? What to Do
If you’re seeing your entries in your database but you’re not getting email notifications about them, there are usually 2 main reasons:
1. Your Emails Are Seen As ‘Spoof’ Emails
Spoof emails are similar to spam. Except emails that are suspected of spoofing rarely even make it to an inbox. This usually happens when WordPress sends you a notification when a form is completed by using the email of the person who completed it as the “from” sender. This is often flagged as spoofing because this email is coming from your website and masks the actual sender of the email (your WordPress account).
Then, email notifications are commonly lost and never end up in your inbox.
2. Your Hosting Company Doesn’t Use the PHP Mail Function
Another reason you’re likely missing email notifications is because of the PHP mail function and your hosting provider.
Your web host may not support the PHP mail function, (which is very common these days). The PHP mail function is used by WordPress to send emails from your site, including emails generated by contact form plugins. This is why we recommend using SMTP to send emails from WordPress instead of using the default PHP mail function.
Luckily, this is an easy fix.
Install WP Mail SMTP
The easiest and most effective way to fix the Contact Form 7 is not sending email issue for most people is to use WP Mail SMTP. It’s the most powerful SMTP and PHP mailer WordPress plugin on the planet. Plus, there’s also a free version available.
One of the greatest things about the WP Mail SMTP plugin is that the Elite plan offers a White Glove Setup service where they do all the install and the technical stuff for you. Plus, WP Mail SMTP in integrated with many of the most popular transactional mailers like:
To install the WP Mail SMTP WordPress plugin, purchase a paid version or head to your WordPress dashboard to install the plugin for free. It’s the best way to get your WordPress form to database, easily.
There are different steps for each mailer you’re using, so to complete setup with this plugin, check out the full guide on how to get WordPress form notifications using the WP Mail SMTP plugin. You’ll be receiving email from your website in no time.
That’s it! You now know how to access and manage your WordPress database with a plugin. If you enjoyed this article, you might also want to read our article on how to export WordPress form entries to CSV.
What are you waiting for? Get started with the most powerful WordPress forms plugin today.