WordPress Tutorials, Tips, and Resources to Help Grow Your Business
Are you looking for good poll questions to ask on your WordPress website’s forms? Poll forms are one of the easiest and fastest ways to collect feedback from your site visitors.
In this article, we’ll give you some poll question ideas, broken down into easy to understand categories.
Create a Poll Form
Next, you’ll need to install and activate the Surveys & Polls addon so you can access the poll form template. If you need help with this, check out this step by step tutorial on how to use the Surveys & Polls addon.
Lastly, you’ll need to create a poll form. Again, for easy to understand instructions, read this article on creating a poll form in WordPress.
Add Your Poll Questions
Now that you have your poll form created, it’s time to add poll questions.
Now, usually polls only have one multiple choice question for people to answer. In fact, that’s one of the things that make poll questions different from survey forms. That’s because polls are usually used to get immediate information from people.
Take for instance this Amazon poll seen at the end of a product review:
However, you can ask your site visitors more than one question on your poll form if you want. And since they are so easy to answer, the chances your site visitors will abandon your poll form are low.
Plus, if you add images choices to any of your poll questions, people will really be drawn to them and want to answer them even more!
However, unless you have a specific poll question in mind to ask your site visitors, it’s a good idea to learn about some of the different categories so you can get the most helpful feedback possible.
So, let’s take a look at the different poll question categories to get you started!
1. Motivating Poll Questions
Motivating poll questions are good for finding out why people are visiting your website. This is especially helpful if you run an eCommerce shop. After all, knowing what your customers are looking for while browsing your site is great so you can give them more of what they want.
These poll questions don’t have to relate to an online shop though. Just finding out what people expect to find once they land on your site can give you the data needed to make your site more inviting and help decrease bounce rates.
Here are some of the best motivating poll questions to ask on your poll form, whether you want to ask one question or more:
- What were you hoping to find on this page?
- How did you hear about us?
- What brings you to our website?
If you can understand what drives people to visit your site, you can improve your business model and provide more value for those who are looking for something specific.
2. Satisfaction Poll Questions
Just like knowing what drives people to your website can help you make the right changes, knowing what satisfies your site visitors can help too. You want to know what site visitors like about your website, your blog content, your products and services, and even your customer service experiences.
So, a good poll question to ask might include:
- Would you recommend our products/services to your friends and family?
- How did you enjoy your experience with our customer support team today?
- Is there anything on our site that didn’t work the way you expected it to?
Although all of these questions are good ones to ask, it’s important for those with online shops to consider asking the recommendation poll question. That’s because a person’s likelihood of recommending your products or services is a good indicator of whether your company can be expected to grow in the future.
This way, you can find out from customers themselves what you can do better to ensure their return and a positive recommendation to others.
After all, satisfied customers will jump at the chance to tell others about their experiences, whether positive or negative. You’ll want to use any negative experiences to help you become better moving forward and prevent those things from happening again.
3. Fear Poll Questions
The more trust you can gain from site visitors, the better. Luckily, using good poll questions to find out what your site visitors fear the most about becoming a customer can help you build a better relationship with them and convince them to go ahead and make a purchase.
People have fears, uncertainties, and doubts about many things when it comes to making an online purchase:
- The actual product won’t match the images
- There’s no way to get in contact with you after a purchase has been made
- The return process will be a hassle
- An item won’t fit right
- Package(s) will get lost in the mail
- Doubt about whether there is a real need for an item
- Worry there’s a better deal elsewhere
- Fear about the level of security while making a purchase with a credit card
As you can see, there’s a lot stopping people from finalizing their purchases. However, by adding a poll form to your website for people abandoning their shopping cart to fill out, you can tap into those fears and make your site better at putting those fears to rest.
Not to mention, you can have people who have completed a purchase to fill out your poll form too to see where you can do better.
Here are some good poll questions to ask for identifying people’s fears:
- Is there anything about this checkout process you feel we should improve?
- Do you have questions before completing a purchase?
- What prevented you from completing your purchase with us today?
The more you learn about why people aren’t converting, the more you can change for the better. As a result, you’ll see more satisfied customers than ever before. And all because you added a poll form to your website to see what your site visitors needed from you.
And that’s it for today! Three specific poll question categories so you can start collecting feedback from your most vital asset – your site visitors.
If you’re searching for another way to find out how your site visitors feel about anything and everything related to your brand, be sure to check out this step by step tutorial on adding user ratings to your WordPress forms.
So, what are you waiting for? Get started with the most powerful WordPress forms plugin today.