employee satisfaction survey questions

Top 8 Questions to Ask on an Employee Satisfaction Survey

Are you looking for ways to gauge employee satisfaction and improve your business?

One of the best ways to make positive internal changes is to conduct an employee satisfaction survey.

Questions to Ask on an Employee Satisfaction Survey

1. How Happy Are You at Work?

If you want to gauge employee satisfaction, and find out whether they’re happy working for you, ask them. This is a direct question that anyone can answer and gives you a serious look into company morale.

The easiest way to set up a question like this is to use a Likert Scale form field on your employee survey form and have employees answer on a scale of 1 to 7 how happy they are working for you.

2. Would You Recommend the Company to Others?

Using a Net Promoter Score survey (NPS survey) form field, you can easily determine whether your employees would recommend your business as a great place to work or not.

NPS score form field

Though this employee survey question doesn’t give you the whole story, it’s a great starting place. After all, some people may be planning to leave your company soon, but might still recommend it to others.

That said, a consistent NPS from employees shows you that you’re doing something right. To get started, read how to create an NPS survey form in WordPress. You can easily adapt this for different types of surveys.

3. Do You Understand Your Path to Promotion?

A study by Gallup found that those that are given the opportunity to develop within a company are twice as likely to stay with a company.

Make sure your employees understand what their growth opportunities are and what it takes to get promoted from within.

If you find that people are unsure about how to grow alongside your business, begin offering more training sessions to develop employees’ skills and prevent them from finding work elsewhere.

4. Do You Have the Tools and Resources to Do Your Job?

You may not realize that your employees are not reaching their full potential because of a lack of resources or tools.

Luckily, this is an easy fix that will show employees you care about their ability to do their job well. It will also improve your business too.

You can ask a simple “Yes” or “No” multiple choice question on your employee satisfaction survey form.

Then, using WPForms’ smart conditional logic, display an additional form field for those that answer “No” to find out what tool and resources they’re lacking so you can look into providing them.

smart conditional logic

5. Do You Feel Valued at Work?

You’ll retain more valued employees if you value them in return.

You may think you are appreciating those that make your business a success, but your employees may have other feelings.

  • Only 21% of employees feel strongly valued at work.
  • 79% of people claim that “lack of appreciation” is the reason for leaving an otherwise good job.

Don’t let your employees leave because of your lack of appreciation.

Adding to this, you might want to ask your employees how they feel their supervisors do when it comes to recognition. This can be done using a Dropdown or Multiple Choice form field to make answering simple on your employees.

manager recognition dropdown

Without enough recognition, morale and work engagement will begin to drop. You might even notice a loss in productivity.

The old rule, critique once, recognize twice is always a good motto for you and your managers to follow. But first, find out just how your employees feel by asking them.

6. Are You Satisfied with the Company’s Benefits Package?

This is best set up as a Likert Scale listing all the benefits you offer employees.

benefits package likert scale

The benefits package you offer employees can be used to retain current employees and attract new ones to your company. Finding out where you might be missing a vital benefit is crucial to the success of your business since this plays into employee satisfaction.

7. Do You Feel Supervisors Take Feedback Seriously?

Part of growing with a company is feeling like you have a voice. No one wants to work for a company that doesn’t listen to their feedback or take their suggestions seriously.

Ask your HR department to run a survey on this. Find out how comfortable your employees are with speaking up when they have ideas or even concerns. Plus, find out whether they feel those in charge of making decisions value what they have to say.

The more involved your employees feel, the more productive and successful your business will be in the long run.

8. Do You Understand Our Organization’s Values?

It’s not enough to have your company’s vision, mission, and cultural values laid out in a document for employees to read. The last thing you want is to find out that people are working for you without any real understanding of how they’re actually contributing to the company.

Want to add another question that will shed light on how your employees feel about your company’s culture? Ask them to write three words that describe your organization’s culture. With these results you can find ways to improve your business’ culture to fit the needs of your employees.

And there you have it! You now know some vital questions to ask on an employee satisfaction survey.

Next, Build Your Survey

Now you have some survey questions in mind, take a look at these guides:

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