Do you want to send notifications to multiple people when someone fills out your form?
With WPForms, it’s easy to create fully customized notifications and decide the recipients that should be getting these notifications.
In this article, we’ll walk you through different methods to make your contact form send notifications to multiple emails.
In This Article
How to Create a WordPress Form With Multiple Email Recipients
Also, make sure you’ve created a form to follow this tutorial. WPForms allows you to create different types of forms like a simple contact form, survey form, employee information form, and almost anything you can think of.
So without further ado, let’s start setting up form notifications in different ways!
1. Same Notification to Multiple Emails
If you’d like to duplicate the same email notification message to send to different people, it’s simple.
First, you need to go to Settings » Notifications.
In the Send To Email Address field present in the right panel, you can type in each person’s email address. Be sure to separate each email address with a comma (,).
You can then customize your notification message using the text box below. When you’re done, make sure to press the Save button on the top to save your form settings.
For more help, check out our tutorial on how to setup form notifications in WPForms.
2. Reply-All Notifications with Carbon Copy
Using the first method, each user will receive a separate copy of the same notification email. This means the recipients won’t be able to see any other email addresses in the from email field and they can’t send
But what happens if the recipients want to reply to everyone that was sent a notification?
Luckily, we’ve added that option for you with the Carbon Copy or CC email option.
To enable this feature, navigate to WPForms » Settings from your WordPress sidebar menu and then click on the Email tab.
Next, scroll down and click on the Carbon Copy checkbox. Make sure to press Save Settings when you’re done.
When you return to the WPForms form builder and go to Settings » Notifications, you’ll see a new CC field.
Now when the user receives the email, they can see the sender and anyone else CC’d in the email message. When replying, the user can respond using the Reply-All feature.
3. Email Different Recipients Based on Answers
If you want to send your form notifications to different recipients based on how a user responded to specific form fields, you can use the Conditional Logic feature.
To set up your smart notifications, you can go to Settings » Notifications. On the right-side preview panel, scroll all the way to the bottom and select Enable conditional logic.
With conditional logic, you can decide what the criteria are for sending a particular message to a particular individual.
If the form entry meets those criteria, your form will automatically send the message to the email addresses present in the Send To Email Address field.
You can create multiple notifications, each configured to send with a different set of criteria as defined by you.
For more help, see our guide on creating a contact form with a dynamic recipient.
4. Different Notifications to Multiple Emails
Let’s say you want to send different email notifications to different recipients. In that case, you can create additional notification settings and customize them separately.
To do that, go to Settings » Notifications. Now make sure you’ve already set up your first notification and saved your form.
Then click on the Add New Notification button present in the top-right corner.
After you do this, a popup box will open asking you to give a name to the new notification.
After naming your new notification, you can see each of them in the right-hand preview panel. Now you can customize both the notification settings separately and even use conditional logic following the 3rd method.
For more help, see our guide on how to create multiple notifications.
And that’s it! You’ve learned many ways using which you can send contact form notifications to multiple emails.
Next, Leverage WPForms Hidden Fields
Looking for more ways to maximize the information you can gather with contact forms? You might also want to check out our article on clever web form hacks using WPForms hidden fields.
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