4 Ways to Create a WordPress Contact Form With Multiple Recipients

Do you want to send notifications to multiple people when someone fills out your form?

With WPForms, it’s easy to create fully customized notifications and decide the recipients that should be getting these notifications.

In this article, we’ll walk you through different methods to make your contact form send notifications to multiple emails.

Make Contact Form With Multiple Recipients

How to Create a WordPress Form With Multiple Email Recipients

First of all, make sure that you’ve installed and activated the WPForms plugin. You can follow this step-by-step guide on how to install a WordPress plugin for help.

The WPForms home page

WPForms is the best WordPress Form Builder plugin. Get it for free!

Also, make sure you’ve created a form to follow this tutorial. WPForms allows you to create different types of forms like a simple contact form, survey form, employee information form, and almost anything you can think of.

So without further ado, let’s start setting up form notifications in different ways!

1. Same Notification to Multiple Emails

If you’d like to duplicate the same email notification message to send to different people, it’s simple.

First, you need to go to Settings » Notifications.

Form notification setting

In the Send To Email Address field present in the right panel, you can type in each person’s email address. Be sure to separate each email address with a comma (,).

Entering multiple email addresses in the Send To Email Address field

You can then customize your notification message using the text box below. When you’re done, make sure to press the Save button on the top to save your form settings.

Saving your form

For more help, check out our tutorial on how to setup form notifications in WPForms.

2. Reply-All Notifications with Carbon Copy

Using the first method, each user will receive a separate copy of the same notification email. This means the recipients won’t be able to see any other email addresses in the from email field and they can’t send

But what happens if the recipients want to reply to everyone that was sent a notification?

Luckily, we’ve added that option for you with the Carbon Copy or CC email option.

To enable this feature, navigate to WPForms » Settings from your WordPress sidebar menu and then click on the Email tab.

WPForms email settings

Next, scroll down and click on the Carbon Copy checkbox. Make sure to press Save Settings when you’re done.

Email carbon copy

When you return to the WPForms form builder and go to Settings » Notifications, you’ll see a new CC field.

Recipients in CC

Now when the user receives the email, they can see the sender and anyone else CC’d in the email message. When replying, the user can respond using the Reply-All feature.

3. Email Different Recipients Based on Answers

If you want to send your form notifications to different recipients based on how a user responded to specific form fields, you can use the Conditional Logic feature.

To set up your smart notifications, you can go to Settings » Notifications. On the right-side preview panel, scroll all the way to the bottom and select Enable conditional logic.

Notifications with conditional logic

With conditional logic, you can decide what the criteria are for sending a particular message to a particular individual.

If the form entry meets those criteria, your form will automatically send the message to the email addresses present in the Send To Email Address field.

You can create multiple notifications, each configured to send with a different set of criteria as defined by you.

For more help, see our guide on creating a contact form with a dynamic recipient.

4. Different Notifications to Multiple Emails

Let’s say you want to send different email notifications to different recipients. In that case, you can create additional notification settings and customize them separately.

To do that, go to Settings » Notifications. Now make sure you’ve already set up your first notification and saved your form.

Then click on the Add New Notification button present in the top-right corner.

Add new notification

After you do this, a popup box will open asking you to give a name to the new notification.

Name your notification

After naming your new notification, you can see each of them in the right-hand preview panel. Now you can customize both the notification settings separately and even use conditional logic following the 3rd method.

Second Notification

For more help, see our guide on how to create multiple notifications.

And that’s it! You’ve learned many ways using which you can send contact form notifications to multiple emails.

Next, Leverage WPForms Hidden Fields

Looking for more ways to maximize the information you can gather with contact forms? You might also want to check out our article on clever web form hacks using WPForms hidden fields.

Create Contact Form With Multiple Email Recipients

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Comments

  1. Hi WPform technical team,
    I’m encountering an issue with receiving the same notification into multiple emails. I’ve followed step 1 closely, and I’m not receiving the notification in neither email addresses. Please assist asap if you can.

    1. Hi LuLu,

      I’m sorry to hear you’ve run into issues with email delivery, and unfortunately this is becoming more and more common across the internet. For details on why this happens, and how to fix it with an SMTP plugin, please see our tutorial on fixing email delivery issues.

      Once you have a chance to set up one of the options from that tutorial, you should be all set! I hope this helps 🙂

  2. Dear Team,

    I want to send an email to an address that is provided by the user in one of the form fields (an ack reply). How is this possible?

    Thanks….

  3. Hi WPform technical team,

    I’m encountering an issue with receiving the same notification for two email addresses. I’ve followed step 1 closely, and I’m receiving the notification only for one email addresses. I separate them with a comma, as you said in the tutorial

  4. How do I allow post-creator to set ‘receiver-email’ when they add the wpforms which have been created? For. e..g
    1. Post 1-> add wpform ‘RSVP Form’ -> set receiver-email [email protected]
    2. Post 2 -> add wpform ‘RSVP Form’ -> set receiver-email [email protected]

    Or do we have to create two separate rsvp form and define the receiver there?

    1. Hi Manoj!
      You add a hidden field to the form with the {page_url} pr {page_id} or {page_title} Smart tag as the default value of the field and then use in in the Notification Conditional logic to send the Notification email conditionally depends on the page ID/URL/Title. For more details please check this tutorial on our site.
      I hope this helps.
      Have a good one 🙂

  5. Hi, I am having trouble with the forms being sent to an outside email address besides our standard website email address. It’s only working if I send it to our standard address.

    Ex: I have a distributor form who’s inquiries needs to be forwarded to a certain member of the team. However the form is not working when I use their email address and only uses the standard website email. Is there a work around?

  6. Hi All! Can we use WP Forms to assign the recipient’s email address depending on the value that the user selects from the dropdown list?
    For example: a user from the dropdown list selected “area A” and we want to send a message to the person who deals with area A. After selecting the value “area B” from the drop-down list we want to send message to another person dealing with area B.
    Thank you in advance for your answer!

    1. Hi Andrzej! This is totally possible by applying our Conditional Logic feature to the Notification settings. We actually have an article on how to set this up that you can check out here 🙂

      I hope this helps to clarify 🙂 If you have any further questions about this, please contact us if you have an active subscription. If you do not, don’t hesitate to drop us some questions in our support forums.

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