4 Ways to Create a Contact Form With Multiple Recipients (Step by Step)

Do you want to send notifications to multiple people when someone fills out your form? With WPForms, it’s easy to customize who receives what messages.

In this article, we’ll walk you through different methods to make your contact form send notifications to multiple recipients.

How to Create a Form with Multiple Recipients

First of all, you should make sure that you’ve installed and activated the WPForms plugin. You can follow this step by step guide on how to install a WordPress plugin for help.

Also, make sure you’ve created a form to follow this tutorial. WPForms allows you to create different types of forms like a simple contact form, survey form, employee information form, and almost anything you can think of.

Now, this tutorial will go over four different methods for sending multiple notifications. You can:

  1. Send the same notification separately to multiple emails.
  2. CC (Carbon Copy) multiple recipients with a single notification.
  3. Send a notification to different recipients based on form answers.
  4. Send different notifications to multiple recipients.

So without further ado, let’s get started with the first method.

1. Same Notification to Multiple Emails

If you’d like to duplicate the same email notification message to send to different people, it’s simple.

First, you need to go to Settings » Notifications.

settings notifications

In the Send To Email Address field present in the right panel, you can type in each person’s email address. Be sure to separate each email address with a comma (,).

send to email address field

You can then customize your notification message and don’t forget to save the form. For more help, check out our tutorial on how to setup form notifications in WPForms.

2. Reply-All Notifications with Carbon Copy

Using the first method, each user will be sent a separate copy of the same notification email. When each recipient gets their email, they can only see the email address that sent the message.

They can’t see anyone else that also received the notification. This has been designed for security purpose so that each recipient’s email address is kept private.

But what happens if one of the recipients wants to reply to everyone that was notified?

Luckily, we’ve added that option for you with the Carbon Copy or CC email option.

settings email tab

To enable this feature, navigate to WPForms » Settings and then click on the Email tab. Next, click on the checkbox Carbon Copy and be sure to save the changes.

email carbon copy

Then in the WPForms editor, go to Settings » Notifications. You’ll see a new CC field where you can enter an email address.

Now when the user receives the email, they can see the sender and anyone else CC’d in the email message. When replying, the user can respond using the Reply-All feature.

new CC field

3. Email Different Recipients Based Upon Answers

If you want to send your form notifications to different recipients based upon how a user completes the form, you can use the Conditional Logic feature.

To set up your smart notifications, you can go to Settings » Notifications. On the right-side preview panel, scroll all the way to the bottom and select Enable conditional logic.

enable conditional logic for notifications

Now you can decide what the criteria are for sending the message. If the form entry meets that criteria, your form will automatically send the message to the email addresses present in the Send To Email Address field.

For more help, see our guide on creating a contact form with a dynamic recipient.

4. Different Notifications to Multiple Recipients

Let’s say that you want to send different email notifications to different recipients. In that case, you can create additional notification settings and customize them separately.

To do that, go to Settings » Notifications. Now make sure you’ve already set up your first notification and saved your form.

Then click on the Add New Notification button present in the top-right corner.

add new notification

A popup box will open up asking you to give a name to the new notification.

After naming your new notification, you can see each of them in the right-hand preview panel. Now you can customize both the notification settings and even use conditional logic following the 3rd method.

second notification

For more help, see our guide on how to create multiple notifications.

That’s it! You’ve learned many ways using which you can send contact form notifications to multiple recipients.

Looking for more hidden ways to maximize the information you can gather with contact forms? You might also want to check out our article on clever web form hacks.

Not using WPForms plugin? Get started with the most powerful WordPress forms plugin today!

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Comments

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  2. Hi WPform technical team,
    I’m encountering an issue with receiving the same notification into multiple emails. I’ve followed step 1 closely, and I’m not receiving the notification in neither email addresses. Please assist asap if you can.

    1. Hi LuLu,

      I’m sorry to hear you’ve run into issues with email delivery, and unfortunately this is becoming more and more common across the internet. For details on why this happens, and how to fix it with an SMTP plugin, please see our tutorial on fixing email delivery issues.

      Once you have a chance to set up one of the options from that tutorial, you should be all set! I hope this helps 🙂

  3. Dear Team,

    I want to send an email to an address that is provided by the user in one of the form fields (an ack reply). How is this possible?

    Thanks….

  4. Hi WPform technical team,

    I’m encountering an issue with receiving the same notification for two email addresses. I’ve followed step 1 closely, and I’m receiving the notification only for one email addresses. I separate them with a comma, as you said in the tutorial

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