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customer satisfaction survey

25 Customer Satisfaction Survey Examples [+Template]

Looking for customer satisfaction survey examples you can actually use on your site?

Good customer feedback tells you what to fix, what to double down on, and how close you are to losing a customer. The hard part is writing the right questions.

In this guide, I’ve pulled together 25 customer satisfaction survey examples grouped by the three survey types you’ll actually use in practice (CSAT, NPS, and CES), plus product, service, and open-ended questions.

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how to create a WordPress popup form

How to Create a WordPress Popup Form (Step by Step)

Are your visitors landing on your pages, scrolling around, and leaving without ever filling out your contact form or signing up for your list?

A WordPress popup form can be the fix for you. Rather than hoping visitors notice a form buried in your sidebar or at the bottom of a page, a popup puts it right in front of them at the right moment.

The top-performing popup forms convert close to 1 in 10 visitors, which is significantly better than most static forms. In this guide, I’ll walk you through the steps on how to create a popup form via two different methods!

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affiliatewp review

AffiliateWP Review: Is This the Best WordPress Affiliate Plugin?

Managing an affiliate program can feel a little difficult, especially when you’re trying to keep track of referrals, commissions, and payouts all in one place.

That’s why I decided to try AffiliateWP. I’ve been using it for a while now, and it has become a dependable tool for running my program directly from my WordPress site.

In this post, I’ll share what I’ve learned about AffiliateWP and give you an inside look at how it works, what it offers, and what you can expect if you decide to try it yourself.

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Best PayPal plugins for WordPress

11 Best PayPal Plugins for WordPress

PayPal is the most popular payment method. If you don’t have PayPal payments enabled on your website, you might be missing out on potential customers and limiting your revenue streams.

We put together a list of the top PayPal plugins for WordPress that offer easy integration and plenty of useful features fo managing your payment processes.

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The Best WordPress Drag and Drop Form Builder Plugin

Easy, Fast, and Secure. Join over 6 million website owners who trust WPForms.

Introducing the new PayPal Commerce addon

Introducing the New PayPal Commerce Addon for WPForms

WPForms now supports PayPal Commerce to give you even greater control over your payment forms. The PayPal Commerce addon lets you accept payments via PayPal checkout as well as credit cards. And the integration is super quick and effortless.

Click to learn more about the awesome capabilities of PayPal Commerce and why it may be the ideal payment solution for your business.

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Integration New Feature Payments

Paystack Addon

Introducing the WPForms Paystack Addon: Accept Payments in Nigeria, Ghana, South Africa, and Kenya

The Paystack addon brings card, bank transfer, and mobile money payments to your forms for buyers in Nigeria, Ghana, South Africa, and Kenya.

Buyers click submit and pay in the Paystack popup in naira, cedis, rand, or Kenyan shillings, with no new field to add to your form.

Bank transfer and mobile money payments are saved as Pending, and WPForms can hold your notification emails until Paystack confirms the payment, then completes the order on its own.

Every Paystack payment shows up in WPForms » Payments, and full refunds can be issued without leaving WordPress.

Read the full announcement to learn more!
New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

Read the full announcement to learn more!
New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

Read the full announcement to learn more!
New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large 'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.

Read the full announcement to learn more!
Integration New Feature Payments

Mercado Pago Addon

Introducing the WPForms Mercado Pago Addon: Card Payments Built for Latin America

The Mercado Pago addon brings on-page card payments built for Latin America to your forms.

Buyers enter their card details into secure, Mercado Pago-hosted fields inside the form, choose an installment plan, and pay in ARS, BRL, CLP, COP, MXN, PEN, or UYU without leaving your page.

An approved charge fires your confirmation, notifications, and integrations at the moment money actually moves, and full or partial refunds can be issued from WPForms » Payments.

WPForms takes no transaction fee, and it works with Quantities, Coupons, multi-page forms, Conversational Forms, Lead Forms, and Form Pages.

Read the full announcement to learn more!
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