About Our Team

Introducing our proficient content writer with extensive expertise.

Claire Broadley

Content Manager

Expertise

  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio

Highlights

Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.

how-to-make-a-request-a-call-back-form-in-wordpress

How to Make a Request a Call Back Form in WordPress

Want to build a request a call back form on your WordPress website? Request a call back forms make it super easy for potential customers to let you know they’d like you to give them a phone call. So in this tutorial, we’ve put together easy step-by-step instructions to show you exactly how to make […]

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SurveyMonkey vs Qualtrics vs WPForms

SurveyMonkey vs Qualtrics vs WPForms: Which is Best? (2025)

Are you considering SurveyMonkey vs Qualtrics vs WPForms? All 3 of these tools have great features for running business surveys. But if you choose the wrong tool, you might find it too difficult to use.

In this article, we'll put these 3 different survey tools head to head. We're going to compare functionality and pricing so you can easily see which survey software is right for your business.

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WordPress GDPR plugins

11 Best WordPress GDPR Plugins for Disabling Cookies in 2025

GDPR compliance is absolutely essential for any website serving cutomers in the EU.

But it can be difficult to make sure you're collecting all user information in a secure and legal way as per GDPR guidelines.

There are many plugins in WordPress that offer ways to store information with full GDPR compliance. We've tested the most popular of these and we're going to talk about our favorite ones in this post.

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Upload AI files to WordPress

How to Upload Adobe Illustrator AI Files to WordPress (With a Plugin)

Would you like to be able to accept Adobe Illustrator files using a file upload form on your WordPress site?

Letting your users upload AI files can be useful for working with designers and digital artists, but WordPress blocks these file types by default. In this post, we'll show you how to use the File Upload Types plugin to allow .ai, .eps, and .indd files in the WPForms File Upload field.

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WordPress webinar landing page

How to Create a Webinar Landing Page in WordPress (Easily)

Do you want to create a webinar landing page in WordPress? A landing page can help to boost attendance and clearly communicate the benefits of attending your event. In this article, we’ll look at 2 easy ways to create a webinar landing page in WordPress. You can use either of these methods on your existing […]

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New Feature Payments

Start Your Stripe Subscriptions With a Trial Period

Left-aligned hero text: “Add a Trial Period to Stripe Subscriptions in WPForms,” with a bear avatar and an ANNOUNCEMENT badge on dark blue background.

A Stripe subscription sold through WPForms can now begin with a trial period: the subscriber signs up today, and their first payment waits until the trial is over.

The card is collected and checked at signup, held by Stripe, and charged automatically on the day the trial ends.

The length is a number of days, weeks, months, or years, chosen in the form builder’s Payments tab for each Stripe subscription you sell.

Each trial shows up in WPForms » Payments with a Trialing status until that first payment lands.

Improvement

Weekly Email Summary

Hero banner announcing the WPForms Weekly Email Summary with a mascot circle on the left and a white analytics card on the right, on a dark blue background.

The weekly summary WPForms emails you now opens with stat tiles for entries, views, and spam, each marked with how it moved against the previous week.

Beneath them, a table gives every form its own line, and when the data earns it the headline changes to call out a best week, a milestone, or a form that has gone quiet.

A single button takes you from the email back into WPForms, so the thing worth checking is one click away.

Integration New Feature Payments

Paystack Addon

Introducing the WPForms Paystack Addon: Accept Payments in Nigeria, Ghana, South Africa, and Kenya

The Paystack addon brings card, bank transfer, and mobile money payments to your forms for buyers in Nigeria, Ghana, South Africa, and Kenya.

Buyers click submit and pay in the Paystack popup in naira, cedis, rand, or Kenyan shillings, with no new field to add to your form.

Bank transfer and mobile money payments are saved as Pending, and WPForms can hold your notification emails until Paystack confirms the payment, then completes the order on its own.

Every Paystack payment shows up in WPForms » Payments, and full refunds can be issued without leaving WordPress.

New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.