About Our Team

Introducing our proficient content writer with extensive expertise.

Claire Broadley

Content Manager

Expertise

  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio

Highlights

Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.

SurveyMonkey vs SurveyGizmo (Alchemer) vs WPForms

SurveyMonkey vs Alchemer vs WPForms [Compared]

Do you want to compare SurveyMonkey vs Alchemer vs WPForms?

In this article, we'll dive into the detail of all 3 platforms so that you can easily compare them on:

Features
Ease of Use
Support
Price

All 3 survey tools have awesome features, but which one is going to give you the best ROI?

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how-to-make-a-request-a-call-back-form-in-wordpress

How to Make a Request a Call Back Form in WordPress

Want to build a request a call back form on your WordPress website? Request a call back forms make it super easy for potential customers to let you know they’d like you to give them a phone call. So in this tutorial, we’ve put together easy step-by-step instructions to show you exactly how to make […]

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SurveyMonkey vs Qualtrics vs WPForms

SurveyMonkey vs Qualtrics vs WPForms: Which is Best? (2025)

Are you considering SurveyMonkey vs Qualtrics vs WPForms? All 3 of these tools have great features for running business surveys. But if you choose the wrong tool, you might find it too difficult to use.

In this article, we'll put these 3 different survey tools head to head. We're going to compare functionality and pricing so you can easily see which survey software is right for your business.

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WordPress GDPR plugins

11 Best WordPress GDPR Plugins for Disabling Cookies in 2025

GDPR compliance is absolutely essential for any website serving cutomers in the EU.

But it can be difficult to make sure you're collecting all user information in a secure and legal way as per GDPR guidelines.

There are many plugins in WordPress that offer ways to store information with full GDPR compliance. We've tested the most popular of these and we're going to talk about our favorite ones in this post.

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Upload AI files to WordPress

How to Upload Adobe Illustrator AI Files to WordPress (With a Plugin)

Would you like to be able to accept Adobe Illustrator files using a file upload form on your WordPress site?

Letting your users upload AI files can be useful for working with designers and digital artists, but WordPress blocks these file types by default. In this post, we'll show you how to use the File Upload Types plugin to allow .ai, .eps, and .indd files in the WPForms File Upload field.

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New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large 'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.

Integration New Feature Payments

Mercado Pago Addon

Introducing the WPForms Mercado Pago Addon: Card Payments Built for Latin America

The Mercado Pago addon brings on-page card payments built for Latin America to your forms.

Buyers enter their card details into secure, Mercado Pago-hosted fields inside the form, choose an installment plan, and pay in ARS, BRL, CLP, COP, MXN, PEN, or UYU without leaving your page.

An approved charge fires your confirmation, notifications, and integrations at the moment money actually moves, and full or partial refunds can be issued from WPForms » Payments.

WPForms takes no transaction fee, and it works with Quantities, Coupons, multi-page forms, Conversational Forms, Lead Forms, and Form Pages.

AI New Feature

WPForms Analytics

Dark blue hero with a bear avatar left, large WPForms v2.0 headline and a form analytics screenshot on the right.

WPForms 2.0 adds a complete form performance tracking suite inside your WordPress dashboard.

The All Forms page now shows Views, Entries, and Conversion Rate for every form, and each form gets its own analytics dashboard with views, interactions, conversion rate, abandonments, and errors over the last 7, 30, or 90 days or a custom range.

A field-by-field table shows interactions, time spent, errors, and abandonment for every field, so you can see exactly where people give up, and you can set a conversion goal to track progress.

There’s also a built-in AI chat reads your form data and tells you what is working, what is hurting conversions, and what to fix first.