About Our Team

Introducing our proficient content writer with extensive expertise.

Claire Broadley

Content Manager

Expertise

  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio

Highlights

Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.

Stop spam user registration

11 Simple Tricks to Stop Spam User Registrations in WordPress

Getting flooded with fake user registrations is a serious security risk that can slow down your site and create a mess in your user database. 

I've dealt with this issue countless times, and it's frustrating to see spambots creating dozens of fake accounts every day. The good news is that you don't need to be a security expert to stop these fake registrations.

In this guide, I'll share nine battle-tested tricks that will help you eliminate fake user registrations on your WordPress site. These are the same strategies I've used to reduce spam registrations by up to 99% in most cases!

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Ninja Forms vs WPForms

Ninja Forms vs WPForms: Form Builders Compared (2026 Review)

While you're reading this comparison on the WPForms blog, I want to assure you that my goal here is to provide an unbiased, experience-driven look at two of the most popular WordPress form builders: WPForms and Ninja Forms.

I've spent considerable time with both, putting them through their paces to understand their strengths, weaknesses, and ultimately, which one truly delivers the best experience for users like you and me.

My aim is to cut through the marketing noise and share my personal journey and findings, helping you make an informed decision for your own website. So, let's get started!

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Add a Likert Scale to your WordPress forms

How to Add a Likert Scale to WordPress (With a Template)

Are you looking for a Likert scale template for your WordPress site? A template makes it easy to add Likert scale questions to your surveys.

A Likert scale is a type of question used in surveys and research. It's normally used to measure experiences or opinions. And in this article, we'll share Likert scale templates that make it easy to get this feedback in WordPress.

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Landing page forms

7 Great Landing Page Form Best Practices (+Examples)

Are you building a landing page for your WordPress site, or maybe want to get more conversions on an existing one? Landing pages are a key part of any website, and optimizing them is vital to growing your business. In this post, we share some tips for improving your landing page forms so you get more submissions.

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Track form submissions with Facebook Pixel

How to Use a Facebook Pixel to Track Form Submissions (Easily)

Do you want to use a Facebook Pixel to track your form submissions? Embedding a Pixel can help you to easily remarket your site to people who have already used your forms.

I'll walk you through the easiest way to get Pixel tracking working on your WordPress forms. This will let you easily track form submissions and optimize your ad campaigns.

Facebook renamed the Facebook Pixel to the Meta Pixel in 2022, so you'll see both terms online and inside your account. They point to the same tool, and every step in this guide works the same way.

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New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large 'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.

Integration New Feature Payments

Mercado Pago Addon

Introducing the WPForms Mercado Pago Addon: Card Payments Built for Latin America

The Mercado Pago addon brings on-page card payments built for Latin America to your forms.

Buyers enter their card details into secure, Mercado Pago-hosted fields inside the form, choose an installment plan, and pay in ARS, BRL, CLP, COP, MXN, PEN, or UYU without leaving your page.

An approved charge fires your confirmation, notifications, and integrations at the moment money actually moves, and full or partial refunds can be issued from WPForms » Payments.

WPForms takes no transaction fee, and it works with Quantities, Coupons, multi-page forms, Conversational Forms, Lead Forms, and Form Pages.

AI New Feature

WPForms Analytics

Dark blue hero with a bear avatar left, large WPForms v2.0 headline and a form analytics screenshot on the right.

WPForms 2.0 adds a complete form performance tracking suite inside your WordPress dashboard.

The All Forms page now shows Views, Entries, and Conversion Rate for every form, and each form gets its own analytics dashboard with views, interactions, conversion rate, abandonments, and errors over the last 7, 30, or 90 days or a custom range.

A field-by-field table shows interactions, time spent, errors, and abandonment for every field, so you can see exactly where people give up, and you can set a conversion goal to track progress.

There’s also a built-in AI chat reads your form data and tells you what is working, what is hurting conversions, and what to fix first.