WPForms Blog

WordPress Tutorials, Tips, and Resources to Help Grow Your Business

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Contact Form Vs Email

Contact Form vs Email Address: Which Is Better in 2026?

Almost every Contact page on the web puts visitors in front of the same small decision. Fill out the form, or copy the email address into a fresh tab.

The page looks like it’s offering one path forward, but it’s quietly asking the visitor to choose between two very different ways to start a conversation.

That choice matters more in 2026 than it did when this debate first started. AI form fillers complete contact forms in seconds, spam patterns have shifted as bots get smarter, and rotating email aliases get easier.

When both options are on the page, 67.3% of people pick the email address. So which one belongs on your contact page now, and is this even a one-or-the-other question anymore?

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The Best WordPress Drag and Drop Form Builder Plugin

Easy, Fast, and Secure. Join over 6 million website owners who trust WPForms.

New! Unlock More Leads with Form Abandonment

How many leads do you lose to form abandonment? Keeping forms short and simple will boost your form conversion rate and can help reduce form abandonment, but that’s not always possible. Sometimes you need more information than just a few fields will provide. Splitting up a long form into multiple pages will help, but even […]

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How to Create a Contact Form with Multiple Recipients

Do you need your WordPress contact form to send notifications to multiple email addresses? Maybe a team member needs a copy of every submission, or you want your site visitor to get a confirmation email while you get the full details.

WPForms handles all of these scenarios without any code. You can send the same notification to several people, create completely separate emails for different recipients, or route notifications based on how someone fills out the form.

In this tutorial, I’ll show you how to set up multiple email notifications for your WordPress forms using WPForms.

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Improvement

Weekly Email Summary

Hero banner announcing the WPForms Weekly Email Summary with a mascot circle on the left and a white analytics card on the right, on a dark blue background.

The weekly summary WPForms emails you now opens with stat tiles for entries, views, and spam, each marked with how it moved against the previous week.

Beneath them, a table gives every form its own line, and when the data earns it the headline changes to call out a best week, a milestone, or a form that has gone quiet.

A single button takes you from the email back into WPForms, so the thing worth checking is one click away.

Integration New Feature Payments

Paystack Addon

Introducing the WPForms Paystack Addon: Accept Payments in Nigeria, Ghana, South Africa, and Kenya

The Paystack addon brings card, bank transfer, and mobile money payments to your forms for buyers in Nigeria, Ghana, South Africa, and Kenya.

Buyers click submit and pay in the Paystack popup in naira, cedis, rand, or Kenyan shillings, with no new field to add to your form.

Bank transfer and mobile money payments are saved as Pending, and WPForms can hold your notification emails until Paystack confirms the payment, then completes the order on its own.

Every Paystack payment shows up in WPForms » Payments, and full refunds can be issued without leaving WordPress.

New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large 'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.