Hamza Shahid

Writer

Expertise

Content marketing
Email marketing
Affiliate marketing
WordPress
SAAS
ERPs

Highlights

Hamza is a Content Writer for the WPForms team at Awesome Motive, where he also contributes to WP Mail SMTP. He holds a BSc in Business Administration and brings a diverse range of experience to the team.

He began his writing career at a creative agency, where Hamza honed his skills in creating blogs, tutorials, eBooks, press releases, and whitepapers. Eager to explore new opportunities, he ventured into freelancing on Fiverr, offering a variety of content services.

His career took a specialized turn when he spent six years in the cybersecurity and ERP industries, managing a portfolio of eight Managed WordPress affiliate sites. This experience gave him a strong foundation in affiliate marketing and SEO.

Joining WPForms in 2023, Hamza now focuses on creating insightful content that helps users get the most out of their WordPress experience. When he’s not behind the screen, Hamza enjoys spending quality time with his cats and exploring beaches across the city.

Support Ticket Form Template + Best Practices (2026)

If you're handling customer support through email alone, you already know how messy it gets. Requests get buried, responses get delayed, and there's no easy way to track what's been resolved and what hasn't.

A dedicated support ticket form fixes that. It gives your users a clear way to submit requests, and it gives your team a structured system to manage them.

You can route tickets to the right department, set priority levels, collect screenshots, and track everything from your WordPress dashboard.

WPForms comes with a ready-to-use support ticket form template that you can customize in minutes. In this guide, I'll walk you through how to use it up step by step.

8 Crucial Email Marketing Metrics (Start Measuring Today)

When I first started with email marketing, it quickly became clear that tracking the right metrics was essential to making my campaigns successful.

Each email I sent out could reach a huge number of people, but what mattered was understanding what worked and what didn’t.

Over time, I learned that certain metrics are extremely important to figuring out if your emails are actually engaging your audience.

In this guide, I’ll walk you through the most important email marketing metrics, showing you how each one can help you make smarter decisions.

How to Export Contact Form 7 Data to WPForms

Contact Form 7 recently entered a feature freeze. At a WordPress event, it was announced that version 6.2 will be the final major update for the plugin. After that, only bug fixes and security patches.

If you're one of the 10 million WordPress sites still running Contact Form 7, that's worth paying attention to. No new features means the plugin won't keep pace as WordPress evolves.

I've helped quite a few people migrate from CF7 to WPForms over the years, and the process is one of the easiest plugin switches you'll make in WordPress.

WPForms has a built-in importer that pulls your CF7 forms over in a few clicks. In this guide, I'll walk you through the full export and migration process from start to finish.

How to Create Multiple Form Notifications in WordPress Forms

Have you ever needed to send more than one email notice when someone fills out your form? WPForms makes it easy to create multiple form notifications that can go to several recipients.

In this article, we'll show you how to create multiple form notifications in WordPress.

how-to-create-a-multi-part-form-in-wordpress

How to Create a Multi Step Form in WordPress (Without Code)

Filling out a long form can feel like a chore. When visitors see too many fields crammed into a single screen, they’re more likely to drop off without completing it.

I’ve worked with forms for years, and from what I’ve seen, multi step forms almost always perform better, especially when you're collecting a lot of information.

By splitting the form into sections, you make it easier for people to focus, one step at a time. This increases engagement, all while fighting form fatigue!

If you’re wondering how to set one up in WordPress, don’t worry, it’s not as tricky as it sounds. I’ll walk you through how I usually do it using WPForms.

How to Send a Confirmation Email After Form Submission

Let’s say someone signs up through your contact form, makes a booking, or requests a quote, but then nothing happens. No email. No confirmation. No idea if their submission even went through.

That silence? It’s what makes people nervous. I’ve seen users resubmit forms, send follow-up messages, or leave altogether because they weren’t sure if the form worked.

That’s where a confirmation email changes everything. It’s not just a “thank you” but serves as proof that their submission was received, and it gives them peace of mind right away.

In this guide, I’ll show you how to send a confirmation email automatically after someone submits your form. You’ll be able to say thanks, give next steps, or just reassure users that their submission went through!

About Our Team

Hamza Shahid