About Our Team

Introducing our proficient content writer with extensive expertise.

Claire Broadley

Content Manager

Expertise

  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio

Highlights

Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.

WordPress webinar landing page

How to Create a Webinar Landing Page in WordPress (Easily)

Do you want to create a webinar landing page in WordPress? A landing page can help to boost attendance and clearly communicate the benefits of attending your event. In this article, we’ll look at 2 easy ways to create a webinar landing page in WordPress. You can use either of these methods on your existing […]

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Fix the File Type is Not Permitted error

How to Fix the ‘File Type Not Allowed’ Error in WordPress

You finally find the perfect SVG icon for your blog post header, drag it into the WordPress media library, and WordPress slaps you with an error.

Sorry, this file type is not permitted for security reasons. Same scene happens with CSV files, HEIC photos straight off an iPhone, AI files from your designer, and a dozen other formats people work with every day.

I've run into this enough times across client sites and my own projects that I stopped treating it like a problem and started treating it like a checkbox setting WordPress just hides from you by default.

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How to Start an Online Store

How to Start an Online Store in 2026 (Step by Step)

Starting an online store is a big undertaking, but pretty much anyone can do it. In this complete guide, we'll walk you through the process from beginning to end. You'll be able to set up your website, add products to it, and even kick off your marketing strategy with an email list.

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Email Automation

How to Get Started with Email Automation (Beginner’s Guide)

Email automation is useful for boosting your efficiency and getting the word out about your business. However, it can be tricky to know where to start when you're brand new to email marketing. In this post, we'll share some tips to help you automate your email marketing strategy, plus some of the top tools you can use.

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WordPress Salesforce integration

How to Create a WPForms Salesforce Integration (The BEST Way)

Do you want to create a WordPress Salesforce integration? Connecting WordPress to Salesforce lets you create leads, contacts, and accounts automatically from your forms.

The best part? You don't need to be a developer or pay for expensive third-party tools. With WPForms and the Salesforce Addon, you can connect everything in about 15 minutes.

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