About Our Team

Introducing our proficient content writer with extensive expertise.

Claire Broadley

Content Manager

Expertise

  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio

Highlights

Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.

Best TikTok plugins for WordPress

5 Best TikTok Plugins for WordPress

TikTok is one of the most popular social media apps in the world, so creating a TikTok account for your business is smart.

What’s more, TikTok can be integrated into your WordPress website in several ways. From promoting your products or services with contests to embedding TikTok content on your website, there’s a lot you can do.

In this article, we'll show you 5 different plugins that help!

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Create an Emoji Rating Scale in WordPress

How to Create an Emoji Rating Scale in WordPress (Step by Step)

Do you want to add an emoji rating scale to a form or survey?

Adding an emoji rating scale lets customers provide feedback in a fun and user-friendly way.

An emoji rating scale is a ranking system that's comprised of clickable emojis or icons.

By clicking on these icons, customers can show how they feel, from negative, to neutral, to positive.

We'll show you how to create an emoji rating scale on any WordPress form.

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User submitted events in WordPress

How to Create a User-Submitted Events Calendar in WordPress (Easily)

Do you want users to submit events to a calendar on your website?

Letting users submit their own events is an awesome way to let your users build a community calendar.

In this article, we'll show you how to create a user-submitted events calendar in WordPress. We'll show you how to accept event listings from your users and show them on a calendar page.

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How to Enable WooCommerce Maintenance Mode

How to Enable Maintenance Mode for WooCommerce

Do you need to put your WooCommerce store into maintenance mode? It’s important to always have a maintenance page ready in case you need to work on your store. In this article, we’ll show you the fastest way to set up a WooCommerce maintenance mode page. Create Your WordPress Contact Form Now How Do You […]

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All in One SEO Review

All in One SEO Review: Is AIOSEO Worth It?

Are you considering All in One SEO for your WordPress site? WordPress SEO plugins making optimizing your content easier so you can rank higher in Google with minimal effort. In this review, we take an in-depth look at All in One SEO to help you determine if it's the right fit for your site!

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New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large 'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.

Integration New Feature Payments

Mercado Pago Addon

Introducing the WPForms Mercado Pago Addon: Card Payments Built for Latin America

The Mercado Pago addon brings on-page card payments built for Latin America to your forms.

Buyers enter their card details into secure, Mercado Pago-hosted fields inside the form, choose an installment plan, and pay in ARS, BRL, CLP, COP, MXN, PEN, or UYU without leaving your page.

An approved charge fires your confirmation, notifications, and integrations at the moment money actually moves, and full or partial refunds can be issued from WPForms » Payments.

WPForms takes no transaction fee, and it works with Quantities, Coupons, multi-page forms, Conversational Forms, Lead Forms, and Form Pages.

AI New Feature

WPForms Analytics

Dark blue hero with a bear avatar left, large WPForms v2.0 headline and a form analytics screenshot on the right.

WPForms 2.0 adds a complete form performance tracking suite inside your WordPress dashboard.

The All Forms page now shows Views, Entries, and Conversion Rate for every form, and each form gets its own analytics dashboard with views, interactions, conversion rate, abandonments, and errors over the last 7, 30, or 90 days or a custom range.

A field-by-field table shows interactions, time spent, errors, and abandonment for every field, so you can see exactly where people give up, and you can set a conversion goal to track progress.

There’s also a built-in AI chat reads your form data and tells you what is working, what is hurting conversions, and what to fix first.