Renee DeCoskey

Content Editor

Expertise

WordPress
Content Marketing
Blogging
SEO
Digital Marketing for Nonprofits

Highlights

Renee is a Content Editor for WPForms and WP Mail SMTP. She graduated from Susquehanna University with a BA in English and earned her MA in English from George Mason University.

As a high school English teacher, Renee was interested in how she could use blogging and social media as classroom tools. She’d been blogging consistently across different platforms since 2001 and started using WordPress in 2007. After a few years teaching, she made the decision to pursue digital content full-time, took on some freelance roles, and created her first hosted WordPress site.

Prior to joining WPForms in 2022, Renee spent 11 years as the managing editor of one of the top independently-owned business and marketing news sites, managing original and syndicated user-generated content from contributors around the world, all within WordPress.

In her free time, Renee enjoys reading and the Philadelphia Phillies. She’s also heavily involved with both her club and district as a member of Rotary International.

hCaptcha vs reCAPTCHA: What’s the Difference?

Are you wondering about hCaptcha vs. reCAPTCHA and which to use for your forms? Adding an extra layer of security to your forms doesn't have to be complicated. Both options are easy to use, and you can add them right to your forms in WPForms. Even better, both are free for all users, whether you're on the WPForms Lite plan or Elite.

Of course, as with anything, there are pros and cons to each of these services. We'll walk you through the most common ones so you can make the best choice for you and your site.

How To Track User Locations With WordPress Form Submissions

Do you want to learn how to detect user locations with WordPress form submissions?

Knowing where site visitors filling out your forms are from can help you cater to their needs and turn more leads into paying customers. In this article, we’ll show you how you can learn about the locations of your users using WPForms and the Geolocation addon.

How to Calculate a Net Promoter Score (NPS)

Net Promoter Score (NPS) measures how likely your customers are to recommend you to others. In this post, we'll explain the formula to use when calculating your score. If formulas aren't your thing, the WPForms Surveys and Polls addon includes a Net Promoter Score template you can use to automatically calculate your NPS.

25 Customer Satisfaction Survey Examples [+Template]

Looking for customer satisfaction survey examples you can actually use on your site?

Good customer feedback tells you what to fix, what to double down on, and how close you are to losing a customer. The hard part is writing the right questions.

In this guide, I've pulled together 25 customer satisfaction survey examples grouped by the three survey types you'll actually use in practice (CSAT, NPS, and CES), plus product, service, and open-ended questions.

10 Best Jetpack Alternatives for WordPress Websites

Are you looking for the best Jetpack alternatives for your WordPress site? Though Jetpack is convenient with many functions and modules, it can impact your site performance, slowing your website and consuming sizable server resources. It is thus better to consider alternatives that offer functionalities you need without affecting your site performance.

How to Create an Email Subscription Form in WordPress

Do you want to create an email subscription form in WordPress? With an email subscription form, you can help new website visitors sign up for your marketing emails and engage your leads to convert them into loyal customers. This tutorial will show you how to create an email subscription form in WordPress using WPForms.