About Our Team

Introducing our proficient content writer with extensive expertise.

Renee DeCoskey

Content Editor

Expertise

  • WordPress
  • Content Marketing
  • Blogging
  • SEO
  • Digital Marketing for Nonprofits

Highlights

Renee is a Content Editor for WPForms and WP Mail SMTP. She graduated from Susquehanna University with a BA in English and earned her MA in English from George Mason University.

As a high school English teacher, Renee was interested in how she could use blogging and social media as classroom tools. She’d been blogging consistently across different platforms since 2001 and started using WordPress in 2007. After a few years teaching, she made the decision to pursue digital content full-time, took on some freelance roles, and created her first hosted WordPress site.

Prior to joining WPForms in 2022, Renee spent 11 years as the managing editor of one of the top independently-owned business and marketing news sites, managing original and syndicated user-generated content from contributors around the world, all within WordPress.

In her free time, Renee enjoys reading and the Philadelphia Phillies. She’s also heavily involved with both her club and district as a member of Rotary International.

Collect customer testimonials from WordPress form submissions

How to Add Testimonials in WordPress (Step by Step)

Before I buy almost anything online, I head straight to the reviews because I want to see what real customers thought before I spend my money, and your visitors are probably doing the same thing on your site.

Testimonials are some of the most persuasive content you can put on a page. Social proof can have a big impact, and did you know it's pretty easy to add it to your own site?

In this guide, I'll walk you through the exact process I use, from building the form to displaying the reviews. Once you see how the pieces fit together, the whole thing takes just a few minutes.

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How to Get an SMS Notification From WordPress Forms (Easily)

If you're looking for an easy way to get your WordPress form to send an SMS notification, you've come to the right place!

Sending notifications through SMS is an effective conversational marketing tool. You can send welcome messages, coupon codes, offers, discounts, and more, based on form data from customers.

Although the process might seem complex and complicated to set up, I'm going to show you how to do it in just 3 quick and easy steps. You really won't believe how easy it actually is.

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New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline 'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline 'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large 'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.

Integration New Feature Payments

Mercado Pago Addon

Introducing the WPForms Mercado Pago Addon: Card Payments Built for Latin America

The Mercado Pago addon brings on-page card payments built for Latin America to your forms.

Buyers enter their card details into secure, Mercado Pago-hosted fields inside the form, choose an installment plan, and pay in ARS, BRL, CLP, COP, MXN, PEN, or UYU without leaving your page.

An approved charge fires your confirmation, notifications, and integrations at the moment money actually moves, and full or partial refunds can be issued from WPForms » Payments.

WPForms takes no transaction fee, and it works with Quantities, Coupons, multi-page forms, Conversational Forms, Lead Forms, and Form Pages.

AI New Feature

WPForms Analytics

Dark blue hero with a bear avatar left, large WPForms v2.0 headline and a form analytics screenshot on the right.

WPForms 2.0 adds a complete form performance tracking suite inside your WordPress dashboard.

The All Forms page now shows Views, Entries, and Conversion Rate for every form, and each form gets its own analytics dashboard with views, interactions, conversion rate, abandonments, and errors over the last 7, 30, or 90 days or a custom range.

A field-by-field table shows interactions, time spent, errors, and abandonment for every field, so you can see exactly where people give up, and you can set a conversion goal to track progress.

There’s also a built-in AI chat reads your form data and tells you what is working, what is hurting conversions, and what to fix first.