Everyone loves a little VIP treatment, right? A quick, personalized text can make your customers feel seen, valued, and connected. It’s the easiest way to make a killer first impression.
With the new WPForms Twilio Addon, you can send texts that deliver that magical touch right to your user’s phone. Whether it’s a friendly confirmation, details about an appointment, or a quick follow-up, it’s all just a few clicks away!
Quick, Hassle-Free Setup: No Extra Tools Needed
SMS boasts the highest engagement rate compared to any other channel. It’s the ultimate way to grab attention without getting lost in the noise.
The good news is that Twilio is a breeze to set up, so you can start sending those messages right away.
With your Twilio account ready to roll, the integration with WPForms is painless. No tech wizardry required here!
Now, let’s talk about sending text notifications.
In the form builder, just choose SMS or WhatsApp and pick your recipient’s phone number from the dropdown. From there, you can type in the message you want to send moments after the form is submitted. It’s that simple.
Boost Engagement with Personalized Messaging
Sending a generic confirmation to your visitors gets the job done. But do you know what customers can’t resist? The magnetic pull of a smartly personalized message.
With the WPForms Twilio addon, you can easily sprinkle in those personal touches by pulling in form data your visitors submit.
All it takes is a few Smart Tags, and you can craft notifications that incorporate details like:
- The visitor’s name: A simple touch that makes every message feel personal.
- Order summary: Highlight what they purchased or signed up for.
- Appointment time: Include specific dates and times to keep things clear.
- Booking confirmation: Reassure them their reservation is locked in.
- Personalized call-to-action: Add relevant links to pricing with a CTA in WhatsApp.
You can even take things up a notch by combining email and text notifications to ensure your message is seen, no matter where your customers are.
And if that sounds a little too extra for your taste, no worries. Just let your visitors choose how they want to hear from you.
Here’s where it gets really cool. Using conditional logic, you can route messages to their preferred channel, whether that’s SMS, WhatsApp, or email.
You’re always in control of how you want to connect with your customers.
Faster Notifications, Improved Response Times
Speed is the name of the game. Customers expect instant responses and confirmations, and you have the power to exceed their expectations by stepping up your response time.
One of the strongest ways you can do that is by setting up SMS or WhatsApp alerts that land right on your phone.
This way, you have the jumpstart you need to follow up fast, close deals, or just show your customers that you care.
It’s a simple automation. And it might just become your favorite way to keep those customer connections buzzing.
Make Stronger Connections with Your Audience
The WPForms Twilio addon opens a new channel of communication to stand out, deliver instant updates, and build trust with your customers.
You can begin sending SMS and WhatsApp messages right now with the Twilio addon, available for WPForms Plus, Pro, and Elite users.
I can’t wait to see how you’ll use texting to strengthen your customer relationships and take your engagement game to the next level!
Our Trusted Advisors are here to assist with any questions you may have. And if you’d like to share ideas for future features, we’re all ears.
Happy texting!
-Jared
