Troubleshooting and Support

Learn about common issues that you can check before reaching out to support.

Learn how to fix issues with form email notifications.

Learn how to optimize your site’s cache settings to fix form submission issues.

Learn how to fix errors that appear when you try to activate your license or install WPForms addons.

Learn how to adjust the settings in caching and optimization plugins to avoid submission errors.

Learn how to resolve Action Scheduler issues that can prevent your forms from working as they should.

Learn how to diagnose conflicts between WPForms and other plugins or themes.

Learn how to troubleshoot and resolve WPForms not sending issues.

Learn how to create a temporary login for our support team.

Learn how to share login credentials securely with our support team.

Learn how to determine whether you’re eligible for a refund, and how to request one.

Learn how to log error messages so that you can track down issues with your forms.

Learn why it’s important to keep the WPForms plugin up-to-date.

Learn about the PHP and WordPress version requirements for WPForms and make sure your site is compatible.

Learn how to manage usage tracking settings in WPForms to enhance product support and development.

Learn how to review recent changes and updates to WPForms or its addons.

Learn how to adjust WP Rocket settings to prevent conflicts with WPForms.

Learn how to adjust Autoptimize settings to prevent conflicts with WPForms.

Learn how to adjust Async JavaScript settings to prevent conflicts with WPForms.

Learn how to adjust W3 Total Cache settings to prevent conflicts with WPForms.

Learn how to adjust SiteGround Optimizer settings to prevent conflicts with WPForms.

Learn how to adjust LiteSpeed Cache settings to prevent conflicts with WPForms.

Learn how to adjust WP Fastest Cache settings to prevent conflicts with WPForms.