Viewing and Managing PayPal Commerce Payments

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Looking to manage your PayPal Commerce payments more effectively? Discover how to effortlessly manage PayPal payments using the WPForms PayPal Commerce addon, from processing refunds to overseeing subscriptions and beyond.

This tutorial will show you how to view and manage PayPal Commerce payments with WPForms.

Requirements: To use the PayPal Commerce addon for WPForms, you’ll need:

Before getting started, you’ll first need to make sure WPForms is installed and activated on your WordPress site. Once you’ve verified your license, you can install and activate the PayPal Commerce addon.

Note: Be sure to disable the PayPal Standard addon if you have it installed. Both PayPal addons can’t be used at the same time.

Viewing and Managing Payments

Once you’ve set up a form with PayPal Commerce integration and received some payments, you’ll be able to view and manage them right from your site’s admin area.

To do this, go to WPForms » Payments and select the Overview tab to access the Payments page.

Payments Summary

If the transaction is recurring, you’ll see Subscription next to it under Type.

Recurring payment entry

To view additional details about a specific entry, click the entry number under the Payment column.

View payment entry

You’ll see payment details for the specific entry you selected. If you’d like to see a detailed breakdown of the transaction, click the View in PayPal Commerce link.

View transaction in paypal

Clicking on this link will direct you to your PayPal dashboard to view the transaction details.

For one-time payments, you’ll see One-time next to the payment entry under the Type column.

One time payments

To learn more about viewing and managing your payments, please see our managing payment entries guide.

Note: If you’d like, you can create coupon codes and give users a discount when filling out your payment form. To learn more, check out our Coupons addon tutorial.

Viewing Declined Payments

WPForms records declined payment events if activity logging is enabled on your site. To view the activity logs, go to WPForms » Tools and click on the Logs tab.

Accessing the logs

Note: To log declined payments, you’ll need to enable activity logging in your WPForms settings.

Failed payments are listed under the Types column as Errors and Payment. In the log table, you’ll also see a message detailing the cause of the failure, the Form ID, and the date.

Failed payments in the log

Frequently Asked Questions

These are some of the most common questions we receive about viewing and managing PayPal Commerce transactions.

How do I test PayPal Commerce payments in my forms?

The best way to test out your forms is to submit an entry and follow the same steps as your users. We recommend setting up PayPal Commerce’s test mode before adding your form to a live page, which allows you to test transactions before accepting actual payments. Once you’ve enabled test payments, you can view your test transactions from the WordPress dashboard.

That’s it! Now you know how to view and manage PayPal Commerce payments with WPForms.

Next, would you like to change the appearance of your PayPal Commerce forms? Be sure to check out our tutorial on customizing the PayPal Commerce field.