Troubleshooting

Learn about common issues that you can check before reaching out to support.

Learn how to fix form notification emails with the WP Mail SMTP plugin.

Learn how WordPress sends emails and how to resolve email deliverability issues with WP Mail SMTP.

Learn how to resolve Action Scheduler issues that can prevent your forms from working as they should.

Learn how to optimize your site’s cache settings to fix form submission issues.

Learn how to fix CSS issues on your forms so that they display correctly.

Learn how to fix issues with form email notifications.

Learn how to adjust the settings in caching and optimization plugins to avoid submission errors.

Learn how to fix errors that appear when you try to activate your license or install WPForms addons.

Learn how to check that your form works properly before displaying it on your site.

Learn how to diagnose conflicts between WPForms and other plugins or themes.

Learn how to log error messages so that you can track down issues with your forms.

Learn how to install and activate addons from a zip file.

Learn about the PHP and WordPress version requirements for WPForms and make sure your site is compatible.

Learn how to create a temporary login for our support team.

Learn how to share login credentials securely with our support team.

Learn how to review recent changes and updates to WPForms or its addons.

Learn why it’s important to keep the WPForms plugin up-to-date.