WPForms Documentation

Documentation, Reference Materials and Tutorials for WPForms

How to Use WPForms With a WordPress.com Business Account

Are you looking to use the WPForms plugin on your WordPress.com site? If you have a Business plan with WordPress.com, you can install and use WPForms and other plugins on your site. Because of some core differences between WordPress.com and WordPress.org installations, however, some options will appear differently.

In this tutorial, we’ll discuss everything you need to know to successfully use WPForms with your WordPress.com Business plan.


Why Does WordPress.com Handle Plugins Differently From WordPress.org?

Most WordPress.com sites aren’t allowed to install plugins, which makes their Business account level unique. However, this also means that WordPress.com wasn’t originally intended to handle plugins in the same way that WordPress.org installations are.

This means that while you can still absolutely install and use WPForms with a WordPress.com Business account, plugins as a whole will be managed a bit differently.

If you’d like to check out a more in-depth discussion of WordPress.com vs WordPress.org, please see WPBeginner’s comparison article.

Installing WPForms within a WordPress.com Business Site

In most ways, installing WPForms on WordPress.com will be very similar to the steps from our installation tutorial. If you’d like steps specific to WordPress.com, however, please check those out below.

The first step is to log into your WPForms Account. Once logged in, you’ll need to open the Downloads tab, then click the Download link for the core WPForms plugin.

Download the WPForms plugin

This will begin the download for the WPForms plugin folder. When complete, you should have a zipped folder named wpforms.zip

Once the zipped folder has been downloaded, you can return to your WordPress admin area and select the Plugins option in the left menu.

In the upper right corner of the Plugins page, click Upload Plugin.

Upload a plugin on a WordPress com business site

This will allow you to upload the zipped plugin folder, installing WPForms on your site.

Using WPForms in Your WordPress.com Business Account

In your WordPress.com Business account, the main dashboard will not display menu options for WPForms.

To verify your license, install addons, build forms, and more you’ll first need to open WP Admin from the left menu of your dashboard.

Open WP Admin from WordPress com

Once you’d opened the WP Admin area, you’ll be able to access the form builder and all available settings by clicking on WPForms in the left menu.

Open WPForms in WP Admin

From here, you can verify your license key, create forms, install addons, and access all of the other features available with your WPForms license.

If you’d like to add your forms to a page or post, be sure to stay in the WP Admin area.

In WP Admin, the editor will display our Add Form button, making it much easier to quickly embed your forms.

Updating WPForms in Your WordPress.com Business Account

While some plugins, such as those installed through the Plugin Directory, may automatically update for you, many others including WPForms will allow you to choose when updates are installed.

Much like the options mentioned above, you’ll need to open WP Admin to view and run these updates.

There is currently no way to view available updates from the main WordPress.com dashboard. Please be sure to check the WP Admin area regularly (about once a month is a good goal) to see if any updates are ready for you to run.

That’s it! You should now be able to set up and use WPForms with a WordPress.com Business plan.

Next, would you like to learn how to set up automatic notification emails for your forms? Check out our tutorial on notifications for all the details.