Using the Rating Field

Rating Field is a Basic Feature

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Would you like to allow your users to submit ratings in your forms? With the Rating field for WPForms, your users can share their opinions with you through an easy-to-use set of icons.

This tutorial will show you how to use the Rating field for WPForms.

Rating field overview

First, make sure WPForms is installed and activated on your site. Then verify your license (if you haven’t already) and create a new form or edit an existing one.

Adding a Rating Field to Your Form

After opening the form builder, look under the Fancy Fields section to find the Rating field. Simply click the field or drag and drop it into the preview area to add it to your form.

Adding a Rating field to a form

Once you’ve added the field to your form, click on it in the preview area to open its Field Options panel.

Opening the Field Options panel for a Rating field

Customizing Rating Field Options

In the Field Options panel, you can add a label and description to the Rating field.

Adding a Rating field label and description

To adjust the maximum rating value, click the Scale dropdown. Here, you can choose to display anywhere from 2 to 10 icons within the Rating field.

The Rating scale option

You may also choose to toggle on theĀ Required setting to make sure users select a rating before submitting your form.

Making a Rating field required

Customizing Advanced Rating Field Options

To customize the Rating field’s icon symbol, size, and color, click on the Advanced tab in the Field Options panel.

Accessing the Advanced options for a Rating field


By default, the Rating field will display star icons. However, using the Icon dropdown you can choose from any of the options listed below:

  • Star
  • Heart
  • Thumb
  • Smiley Face

Choosing a Rating icon in the advanced field options

Here’s how these icons appear on the frontend:

The icon options for the Rating field

Icon Size

By default, the Icon Size will be set to Medium. If you’d like, you can instead change this to Small or Large.

Choosing an icon size in the advanced field options

Here’s how the size options compare on the frontend:

The icon size options for the Rating field

Icon Color

By default, the Icon Color will be set to orange. You can easily customize this by clicking the color box and using the color picker tool.

Choosing an image color in the advanced field options

Collecting Data for Ratings

Note: To unlock the full potential of the Rating field, such as the ability to view statistics, generate reports, and more, be sure to check out our Survey and Polls Addon.

When users fill out the Rating field, the rating they select will appear slightly enlarged and darker in color.

A selection in a Rating field

After the form is submitted, you’ll see the rating both as icons and a numeric value in the entry listing.

Ratings displayed on the Entries page

Note: See our complete guide to entries in WPForms for details on how to view them.

Enabling Conditional Logic for Ratings

If you’d like, you can also collect more information from users who share a particular rating using conditional logic.

As an example, we’ll ask for additional details from any user who shares a 1 or 2-star rating.

To set this up, we’ll first add a Paragraph Text field. Then we’ll change its field label to, “What can we do to improve your experience?”

Next, we’ll set up a conditional logic rule so that this field only appears if the user shares a low rating. To do this, click the Smart Logic tab in the Field Options panel for the Paragraph Text field.

Opening the Smart Logic tab of the Field Options panel

Then toggle on the option to Enable Conditional Logic.

Enabling conditional logic for a Paragraph Text field

This will reveal a set of dropdowns we’ll use to set up a rule to determine when the Paragraph Text field will appear. For our example, we’ll set the logic to read, “Show this field if Rating is less than 3.”

A conditional logic rule based on a Rating field

Note: Need help setting up your conditional logic rule? Our beginner’s tutorial on using conditional logic in WPForms has all the details.

Once we save our changes, the Paragraph Text field will remain hidden unless a user selects 1 or 2 stars in the Rating field. Here’s how the form will look on the frontend of your site:

Try this Form Demo!

That’s it! You can now add and customize a Rating field for any of your forms.

Next, would you like to find out how to display reviews from your users? Be sure to check out our article on collecting and displaying user testimonials for all the details.