Summary
The error message ‘This page isn’t loading JavaScript properly, and the form will not be able to submit’ indicates that there’s an issue with JavaScript loading or execution on your website. This can prevent forms from submitting properly, as WPForms relies heavily on JavaScript for many of its features, including field validation, conditional logic, and reCAPTCHA.
Causes
This error typically occurs when:
- JavaScript files fail to load correctly
- The form token is cached for more than 48 hours
- An optimization plugin is compressing, minifying, or altering the loading location of JavaScript files
- There are conflicts with other plugins or themes
Note: Ensure you’re using the latest version of WPForms before proceeding. Updating your version of WPForms often fixes common issues users experience with the plugin, including JavaScript-related problems.
Solution
To resolve this issue, we suggest trying the following methods:
- Check for optimization plugins: If you have any optimization plugins installed, follow our guide on adjusting the optimization settings of these plugins for WPForms.
- Clear and adjust caching: Clear your website’s cache. If using a caching plugin, ensure it’s not caching your forms for more than 48 hours.
- Verify JavaScript loading: Check your browser’s console for any JavaScript errors and ensure that all required JavaScript files are loading properly.
Additional Resources
For more detailed information on troubleshooting and resolving issues with WPForms, please refer to the following guides:
- Troubleshooting Issues With WPForms
- Troubleshooting JavaScript Errors
- Troubleshooting Cache Settings
That’s it! Now you know how to troubleshoot and fix the ‘JavaScript not loading properly’ error.
For more information on resolving other common WPForms issues, check out our comprehensive guide on troubleshooting WPForms.