Summary
The ‘Antispam token is invalid. Please reload the page and try submitting the form again’ error typically occurs when attempting to submit a form on a WordPress site using WPForms. This error is often related to caching issues or token lifetime conflicts.
Causes
This error typically occurs when:
- The cache lifetime on your site exceeds the validity period of the WPForms token.
- Caching plugins are improperly configured.
- The site is using optimization plugins that interfere with WPForms’ anti-spam protection.
Note: Ensure you’re using the latest version of WPForms before proceeding. Updating your version of WPForms often fixes common issues users experience with the plugin, including JavaScript-related problems.
Solution
To resolve the issue, we suggest the following steps:
- Optimize caching plugins for WPForms: You may be using a caching or optimization plugin on your site. These plugins need to be configured correctly to work with WPForms. For detailed instructions on adjusting settings for popular plugins, please refer to our comprehensive guide on troubleshooting JavaScript errors.
- Reduce your site’s cache lifetime: Set the cache lifetime to less than 48 hours. Adjust this setting in your hosting dashboard, caching plugin settings, or contact your web host for assistance if needed.
That’s it! Now you know how to troubleshoot and resolve the ‘Antispam token is invalid’ error.
Want to learn more about optimizing your forms and improving submission success rates? Be sure to check out our complete guide on troubleshooting cache settings .