Whitelist Emails from WPForms

First of all, thank you for subscribing to WPForms!

We’re excited to help you create forms the easy way. We’ll be sharing all the best tips, techniques, and resources to help you make the most of WPForms to save you time and help grow your business.

But before we do that, we want to make sure that you can receive all of our emails.

Quick Links

  1. Why Whitelist WPForms?
  2. Overview: How to Whitelist WPForms
  3. How to Whitelist WPForms in Gmail
  4. How to Whitelist WPForms in Yahoo
  5. How to Whitelist WPForms in Apple Mail
  6. How to Whitelist WPForms in Microsoft Outlook
  7. How to Whitelist WPForms in Hotmail

Why is this important?

Many e-mail and internet service providers have put in aggressive programs and filtering system to block unwanted e-mails (also known as spam).

WPForms applauds their intention to protect all of us from spam, but everyone agrees that the current system is far from perfect.

Often these programs block e-mails that you actually want to get. Here’s how you can help the system prevent “false positives” and join the fight against spam.

Solution: White-list Emails from WPForms

A whitelist is a list of email addresses of people who you want to receive emails from (and the system will never block those).

It’s a way for you tell your email provider that Syed from WPForms is my friend, and I actually want to learn from him.

When you do this, email providers actually use your list to make adjustments to their overall filtering system which in turn helps the entire world!

How to whitelist WPForm emails before your delivery is interrupted

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions.

Also if you forward us their answer, then we will add it on this page for others.


1. In your inbox, find an email from support@wpforms.com (for example, your welcome email)

2. Drag this email to the “primary” tab of your inbox.


3. Add us to your contacts, so we can be friends.


4. You’ll see that all our emails will go to your primary folder in the future!

Yahoo! Mail

Hover over the sender’s email. Select “Add to contacts”. That’s it! You’re done!


Apple Mac Mail

Select “Mail” and “Preferences” from the top menu.


In the “Preferences” window, click the “Rules” icon.

Click the “Add Rule” button.


In the “Rules” window, type a name for your rule in the “Description” field.

Use the following settings: “If any of the following conditions are met: From Contains.”

Type our email address (support@wpforms.com) in the text field beside “Contains.”


Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.

Outlook 2003 & Later

Right-click on the message in your inbox.

Select “Junk E-mail” from the menu.

Click “Add Sender to Safe Senders List.”



1. Click “Options” in the upper right hand corner.

2. At the top of the page, click on the “Junk E-mail Protection” Link

3. Next, click on “Safe List”, which is down near the bottom

4. Copy and paste support@wpforms.com where it says “Type an address or domain”

5. Click the “Add” button