Summary
The ‘WPForms AJAX Submit error’ occurs when the AJAX script, which allows the form to submit without refreshing the page, is not being allowed to load. This error prevents forms from submitting properly and can be identified by checking the browser console after attempting to submit a form.
Causes
This error typically stems from two possible reasons:
- File permissions issue
- Server security policies, particularly Mod_security (firewall) rules blocking the admin-ajax request
Solution
- Check file permissions: Contact your hosting provider to reset file permissions for your WordPress installation. This ensures that all necessary files have the correct permissions to execute properly.
- Review server security policies: Ask your hosting provider to check the Mod_security (firewall) rules and request them to unblock the admin-ajax request if it’s being blocked by security policies.
- Consult with your hosting provider: If the issue persists, reach out to your hosting provider to identify any server-side issues preventing the AJAX script from loading.
That’s it! Now you know how to troubleshoot and fix the ‘WPForms AJAX Submit error’.
For more information on resolving other common WPForms issues, check out our comprehensive guide on troubleshooting WPForms.