Twilio WordPress Plugin

SMS Notifications for WordPress Forms

Engage with customers instantly by sending SMS and WhatsApp notifications for new form submissions. Stay on top of leads and provide quick confirmations for a seamless customer experience.

Win Over Customers

with Personalized Texts

Reach customers on their preferred channels using the WPForms Twilio Addon. Send instant notifications and confirmations to boost engagement and close deals faster. Join over 5,000,000 happy users. Get started with WPForms today!

Instant Notifications

Get notified via SMS and WhatsApp the moment a user submits your form.

Automated Confirmations

Send automatic text confirmations to your customers upon form submission.

Personalized Messaging

Craft personalized messages using Smart Tags, creating a unique experience for each user.

WhatsApp Integration

Seamlessly integrate with WhatsApp for personalized conversations.

Smart Conditional Logic

Target specific notifications and confirmations based on user input.

Easy Setup

Connect your Twilio account in minutes with a simple, code-free process.

Multi-Channel Communication

Maximize visibility by combining email with SMS and WhatsApp notifications, or let users choose their preferred channel.

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Verified Customer

Needed a quick contact form to make my site more legit. Plug and play and super fast to get it deployed. It’s FREE! And, I can keep using it until I need advanced features, but the basic–all I need a the moment–free for life. Can’t beat it! All around great plugin!

The Best WordPress Drag & Drop Form Builder Plugin

Create and publish forms in minutes… What are you waiting for?

2,100+ Ready-Made Templates that Integrate With Twilio

  • Simple Contact Form
  • Lead Generation Form
  • Request a Quote Form
  • Event Registration Form
  • Mental Health Support Form
  • Camp Registration Form
  • Donation Form Template
  • Job Application Form
  • Customer Feedback Form
  • Training Registration Form
  • Pet Adoption Form
  • Home Service Request Form
  • Online Tutoring Signup Form
  • Customer Service Review Form
  • Appointment Booking Form
  • Online Course Feedback Form

Twilio Addon – Frequently Asked Questions

Do you have a question about the Twilio addon? See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.

Why should I integrate Twilio with WPForms?

Integrating Twilio with WPForms allows you to automate SMS notifications for your WordPress forms. This means you can instantly send text messages when someone submits a form, ensuring your visitors receive confirmations on their phones where you’re much more likely to get noticed.

What are the benefits of using WPForms for SMS notifications?

Using WPForms for SMS notifications provides instant alerts to your team, improves response times, enhances communication with customers and leads, and allows for efficient workflow automation.

Can WPForms send SMS without Twilio?

WPForms uses Twilio only for SMS functionality and it’s our officially supported and recommended method.

Can I use Twilio to send WhatsApp messages through WPForms?

Yes, the WPForms Twilio addon allows you to send confirmation messages to WhatsApp. This can be great for initiating conversations with customers and taking advantage of the high engagement rate of WhatsApp chats.

Craft Exceptional Customer Experiences with Advanced WPForms Features

Combine the Twilio addon with other WPForms features to maximize your communication and automation capabilities.

User Registration

Create custom user registration, login, and password reset forms.

  • Customizable registration forms to suit your site’s needs.
  • Activate accounts manually or via email links sent to the user’s inbox.
  • Welcome new users with a personalized text message.

Conversational Forms

Maximize engagement by displaying one field at a time.

  • Make complex forms more interactive with a conversational layout.
  • Send instant feedback or follow-up questions via SMS.
  • Increase conversion rates and gather valuable customer insights.

Smart Conditional Logic

Personalize your forms and notifications based on user input.

  • Send targeted text messages based on specific form selections.
  • Route SMS notifications to different team members conditionally.
  • Personalize the user experience and streamline your workflows.
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New Feature

WPForms Dashboard

Dark blue hero with a circular bear logo on the left, large headline'Introducing the New WPForms Dashboard' and an ANNOUNCEMENT badge; a dashboard mockup is visible on the right.

The WPForms Dashboard is a new home screen that opens the moment you click WPForms in your admin menu. Stat cards across the top total up your forms, entries, payments, views, and spam across the whole site.

An Entries widget charts activity over your chosen date range with a per-form table of entries, views, interactions, and conversion rate, and a payments widget totals everything collected once a gateway is connected.

With the Geolocation addon active, Top Locations ranks the countries your visitors come from, and a Suggested Next Steps panel points to features worth turning on.

Nothing to install, as it comes with every plan, including Lite!

New Feature

WPForms QR Code

Announcement banner: dark blue background with headline'Say Hello to WPForms QR Code: One Scan Opens Your Form' and a large QR code on the right.

Every form now has its own built-in QR code generator, with nothing extra to install or buy.

Open a form’s General settings, choose the page the form lives on or paste its URL, and click Generate QR Code to copy it or download it as a PNG or a print-ready SVG.

Put it on menus, packaging, event badges, or business cards, and every scan opens your form instead of a page that only hands people something to read.

Included with every plan, including Lite; Pro and Elite plans can keep, remove, or replace the WPForms logo in the center with their own.

New Feature

Ranking Field for Surveys & Polls

Announcement hero: dark blue background, bear avatar left, large'Introducing the New WPForms Ranking Field' text, and three stacked white option cards with 'Movies' highlighted.

The Surveys & Polls addon gains a Ranking field!

Instead of scoring each option separately, respondents drag options (or tap arrow buttons on a phone) into the order they prefer, so one option always has to come first.

WPForms tallies every response into a “Times at #1” count and an average rank for each option, with a chart that makes the winner obvious.

Lay options out as a vertical list or a grid, and use Image Choices or Icon Choices in place of plain text labels.

Integration New Feature Payments

Mercado Pago Addon

Introducing the WPForms Mercado Pago Addon: Card Payments Built for Latin America

The Mercado Pago addon brings on-page card payments built for Latin America to your forms.

Buyers enter their card details into secure, Mercado Pago-hosted fields inside the form, choose an installment plan, and pay in ARS, BRL, CLP, COP, MXN, PEN, or UYU without leaving your page.

An approved charge fires your confirmation, notifications, and integrations at the moment money actually moves, and full or partial refunds can be issued from WPForms » Payments.

WPForms takes no transaction fee, and it works with Quantities, Coupons, multi-page forms, Conversational Forms, Lead Forms, and Form Pages.

AI New Feature

WPForms Analytics

Dark blue hero with a bear avatar left, large WPForms v2.0 headline and a form analytics screenshot on the right.

WPForms 2.0 adds a complete form performance tracking suite inside your WordPress dashboard.

The All Forms page now shows Views, Entries, and Conversion Rate for every form, and each form gets its own analytics dashboard with views, interactions, conversion rate, abandonments, and errors over the last 7, 30, or 90 days or a custom range.

A field-by-field table shows interactions, time spent, errors, and abandonment for every field, so you can see exactly where people give up, and you can set a conversion goal to track progress.

There’s also a built-in AI chat reads your form data and tells you what is working, what is hurting conversions, and what to fix first.