About Twilio
Twilio provides a wide-ranging platform for smooth communication, letting businesses talk with their customers through different channels such as SMS, voice, video, and chat apps. Its cloud-based structure ensures reliability and can grow with your needs, making it good for businesses of all sizes. Twilio’s APIs are made to be easy to use, helping developers add communication features to existing apps without much trouble. Whether it’s sending reminders about appointments, checking user identities, or handling customer support, Twilio gives you the tools to create personal and effective communication plans.
Twilio integrates with WPForms so you can send an SMS on receipt of a form entry. You can use this for order receipts, delivery notifications, or order notifications. For example, a fast food outlet can use WPForms to take orders, then get Twilio to send an immediate SMS confirmation. Many different types of stores can benefit: when a customer fills out a support form about a return or exchange, Twilio can send an SMS with a support ticket number and estimated response time.