Twilio WordPress Plugin

SMS Notifications for WordPress Forms

Engage with customers instantly by sending SMS and WhatsApp notifications for new form submissions. Stay on top of leads and provide quick confirmations for a seamless customer experience.

Get WPForms Now
13,513 Reviews
4.8
WPBeginner verified badge
Privacy compliant badge

Win Over Customers

with Personalized Texts

Reach customers on their preferred channels using the WPForms Twilio Addon. Send instant notifications and confirmations to boost engagement and close deals faster. Join over 5,000,000 happy users. Get started with WPForms today!

Instant Notifications

Get notified via SMS and WhatsApp the moment a user submits your form.

Automated Confirmations

Send automatic text confirmations to your customers upon form submission.

Personalized Messaging

Craft personalized messages using Smart Tags, creating a unique experience for each user.

WhatsApp Integration

Seamlessly integrate with WhatsApp for personalized conversations.

Smart Conditional Logic

Target specific notifications and confirmations based on user input.

Easy Setup

Connect your Twilio account in minutes with a simple, code-free process.

Multi-Channel Communication

Maximize visibility by combining email with SMS and WhatsApp notifications, or let users choose their preferred channel.

Verified Customer

It is like writing a code. If you know what you want, sky is the limit. You can make forms to serve any purpose on your website. I almost had 5-6 issues for which i needed a solution. All of those were solved by WPforms.

The Best WordPress Drag & Drop Form Builder Plugin

Create and publish forms in minutes… What are you waiting for?

Get WPForms Now
Talk to an expert

2,100+ Ready-Made Templates that Integrate With Twilio

  • Simple Contact Form
  • Lead Generation Form
  • Request a Quote Form
  • Event Registration Form
  • Mental Health Support Form
  • Camp Registration Form
  • Donation Form Template
  • Job Application Form
  • Customer Feedback Form
  • Training Registration Form
  • Pet Adoption Form
  • Home Service Request Form
  • Online Tutoring Signup Form
  • Customer Service Review Form
  • Appointment Booking Form
  • Online Course Feedback Form
See All Templates

Twilio Addon – Frequently Asked Questions

Do you have a question about the Twilio addon? See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.

Why should I integrate Twilio with WPForms?

Integrating Twilio with WPForms allows you to automate SMS notifications for your WordPress forms. This means you can instantly send text messages when someone submits a form, ensuring your visitors receive confirmations on their phones where you’re much more likely to get noticed.

What are the benefits of using WPForms for SMS notifications?

Using WPForms for SMS notifications provides instant alerts to your team, improves response times, enhances communication with customers and leads, and allows for efficient workflow automation.

Can WPForms send SMS without Twilio?

WPForms uses Twilio only for SMS functionality and it’s our officially supported and recommended method.

Can I use Twilio to send WhatsApp messages through WPForms?

Yes, the WPForms Twilio addon allows you to send confirmation messages to WhatsApp. This can be great for initiating conversations with customers and taking advantage of the high engagement rate of WhatsApp chats.

Craft Exceptional Customer Experiences with Advanced WPForms Features

Combine the Twilio addon with other WPForms features to maximize your communication and automation capabilities.

User Registration

Create custom user registration, login, and password reset forms.

  • Customizable registration forms to suit your site’s needs.
  • Activate accounts manually or via email links sent to the user’s inbox.
  • Welcome new users with a personalized text message.

Conversational Forms

Maximize engagement by displaying one field at a time.

  • Make complex forms more interactive with a conversational layout.
  • Send instant feedback or follow-up questions via SMS.
  • Increase conversion rates and gather valuable customer insights.

Smart Conditional Logic

Personalize your forms and notifications based on user input.

  • Send targeted text messages based on specific form selections.
  • Route SMS notifications to different team members conditionally.
  • Personalize the user experience and streamline your workflows.
View all
Start Building Smarter
WordPress Forms
Create and publish forms in minutes...
What are you waiting for?
Get WPForms Now Talk to an expert

What's New

View The Latest Updates
🔔 Subscribe to get our latest updates
📧 Subscribe to Emails

Email Subscription

Join our Newsletter

We won’t spam you. We only send an email when we think it will genuinely help you. Unsubscribe at any time!
Integration New Feature

Klaviyo Addon

The moment someone submits one of your forms, their data flows into Klaviyo as a profile, a list member, or a subscriber in real time, with no Zapier bridge, custom webhook, or CSV import in between.
Add a Klaviyo connection to any form, choose whether it should create a profile, unsubscribe a contact, or remove someone from a list, map your fields to Klaviyo properties, and save.
Read the full announcement to learn more!
Improvement

Reimagined Surveys & Polls Reporting

The Surveys & Polls addon’s reporting layer has been rebuilt from the ground up.
Open a form’s Entries tab, click Survey Results, and every question renders as a filterable chart with its own export menu.
Filter responses by answer (only the 5-star ratings, for example) or by time period, choose graph styles per question, export results in the format you need, and use print preview for sharing.
The fields you already use, NPS, Likert Scale, Star Rating, and Poll, are unchanged.
Read the full announcement to learn more!
Improvement Payments

PayPal for All WPForms Users

PayPal is now available to every WPForms user, including Lite!
Connect your PayPal account, drag the PayPal field into a form, and you are live, with PayPal’s standard processing fees plus a 3% WPForms transaction fee on the Lite plan.
The Integration also expands beyond PayPal checkout to Pay Later, Google Pay and Apple Pay, Venmo, and Fastlane, PayPal’s accelerated checkout that auto-fills payment details for returning buyers.
Read the full announcement to learn more!
New Feature

Map Field for the Geolocation Addon

The Geolocation addon has always answered one question: where is the person filling out this form? The new Map field now adds your locations too!
Drag it into any form to display an interactive map with your stores, offices, venues, or pickup spots pinned on it, each with a custom marker chosen from over 2,000 icons, any color, or your own uploaded image.
Turn on location selection and the map becomes an input: visitors click a pin, and the selected location’s name, address, and coordinates land in the entry, with no more dropdowns full of street addresses.
Read the full announcement to learn more!
New Feature

Quiz Addon

The new Quiz addon builds three kinds of quiz without hand-wiring conditional logic or scoring formulas.
Graded quizzes mark correct answers and grading scales for assessments and training.
Personality quizzes map answers to outcomes and personalized recommendations for lead generation
Weighted quizzes assign point values to answers and route people by score range.
Results display instantly, quickstart quiz templates get you going, and it all lives in WordPress alongside your other forms and integrations.
Read the full announcement to learn more!
View All Announcements