104 Customer Service Form Templates

Change Order Form

Use this form to simplify the change request process and reduce the chances of misunderstandings.

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Standard Credit Application Form

A simple form designed to make the credit application process seamless.

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Client Consultation Form

Improve client interactions and align your service efforts with a user-friendly form.

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Estimate Form

Use this form to simplify estimates, build trust, and win more projects with ease.

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Product Return Form

Maintain a hassle-free returns experience for both you and your customers.

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Consultation Lead Capture Form

Capture leads without overwhelming your users by utilizing this form on your site.

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Insurance Quote Lead Form

Generate new leads while delivering personalized insurance options with this customizable form.

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New Customer Discount Form

Drive first-time purchases with a customizable New Customer Discount Form.

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Promotional Giveaway Coupon Form

Maximize outreach with the Promotional Giveaway Coupon Form Template.

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Percentage Discount Form

Streamline calculations and boost sales with this discount form template.

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Flat Rate Discount Form

Simplify pricing and increase conversions with this easy template.

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House Inspection Form

Maximize organization in your property assessments with our House Inspection Form Template.

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Mobile Phone Repair Form

Simplify mobile phone repair management with our customizable form template.

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Property Damage Form

Seamlessly record and track damages with our Property Damage Form Template.

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Sandwich Order Form

Take control of your sandwich orders with our user-friendly template.

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Wedding Floral Order Form

Customize and organize your floral arrangement orders with our easy-to-use form template.

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Hoodie Order Form

Effortlessly streamline hoodie orders with our customizable template.

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Credit Reference Request Form

Enhance efficiency and accuracy with our customizable Credit Reference Request Form Template.

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Quote Form

Streamline your quoting process with our easy-to-use Quote Form Template.

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Documentation Order Form

Simplify document order management with our customizable Documentation Order Form Template.

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Lead Generation Form

Generate leads on your website with this user-friendly template.

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Cell Phone Request Form

Streamline cell phone requests with our Cell Phone Request Form Template.

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Payment Form

Create a seamless payment experience for your customers with this easy-to-use template.

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Beneficiary Form

Enhance transparency and meet regulatory obligations with this Beneficiary Form Template.

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Tips for creating Customer Service Forms that convert.

Our customer service form templates can help to streamline the process of giving your customers the best possible support. Here’s a quick rundown of the online forms you can create from a WPForms template.

Simple Contact Forms and More

Our most popular WordPress form template is the simple contact form template, and with good reason. Our contact form template makes it easy to get messages from customers no matter what your business does.

If you need something a little different, we have some variations on the simple contact form that’ll help you provide quick, efficient customer service:

Use the Choose a Contact Method form template to allow your visitors to get a reply via phone, text, or email.
The Select a Recipient Contact Form Template lets your visitors choose which department they’d like to contact. Behind the scenes, all of your form notifications will be automatically sent to the right email address.
The WPForms Password Protected Contact Form Template is ideal if you’d like to limit messages to selected customers or internal employees.
Our GDPR Contact Form Template includes a ready-made GDPR consent field.

These contact forms are all based on the same basic fields, but they allow you to take customer service messages in a variety of ways. If they’re not right for your business, you can easily add or remove fields, change the labels on the fields, or change the appearance of your favorite template so that it’s a perfect match for your needs.

Streamlining the Customer Experience

Getting customer information is essential if you want your business to grow. Sometimes, the layout and design of a form can make all the difference in getting form conversions. That’s why WPForms has a drag and drop form builder that makes it easy to adapt the appearance and design of your forms to increase completion and reduce form abandonment.

To make the process as easy as possible for customers, we’ve demonstrated some of the layouts you can use in the following templates:

A Multi-Column Contact Form Template allows you to create a super compact form that’s easy to fill in.
Our Multi-Page Contact Form Template splits the fields over multiple pages, which can help to make a longer contact form look friendlier and less intimidating.
The Address Autocomplete Form Template automatically fills out the customer’s postal address as they type, saving them time and frustration.

Whatever your requirements are, WPForms has a ton of features that let you adjust your form’s layout and design to give your customers the best experience.

Making Your Customers Feel Heard

As your business grows, you’ll likely need to manage customers’ requests and complaints. Being able to log these complaints through your website will make it easier for you to give your customers the best possible response.

The Customer Complaint Form Template lets customers log a complaint in detail so you can act on it quickly.
Our Return/ Exchange Form Template allows you to take details of customer returns in advance, before the package is mailed back to you.
The Customer Service Evaluation Form lets you gather feedback about the service you’ve provided.

Need More Customer Feedback Forms?

Do you need to collect feedback from customers after they interact with your team? We have a whole category dedicated to feedback form templates, including customer satisfaction survey templates and questionnaires.

Explore our template gallery to browse hundreds of essential order forms, registration forms, and consent forms. And for the best possible experience, check out the features and addons you’ll enjoy when you upgrade to WPForms Pro.