Customer Service Form Templates

Handle customer service with ease using online forms. Skip the emails and phone calls and let customers contact you through your website. Gather important details from clients, manage support tickets, or put together custom quotes with help from user-friendly forms.
Templates Customer Service

57 Customer Service Form Templates

Floral Order Form

Collect floral orders and credit card payments from customers directly from your website.

NPS Email Survey

Embed a quick NPS survey in your customer emails with this template.

Vehicle Inspection Form

Start collecting vehicle inspection forms directly on your website today.

Vehicle Accident Report Form

Use the vehicle accident report form to easily record and report the details of an accident.

Insurance Cancellation Form

Process insurance cancellation requests from policyholders directly on your website.

Return/Exchange Form

Give your customers an easy way to request returns and exchanges from your website.

Warranty Form

Allow customers to claim replacements when products are damaged or have defects.

Support Request Form

Give your customers an easy way to request support from your company.

Refund Request Form

Try this complete Refund Request Form Template.

In-Store Experience Survey

Use the in-store experience survey template to get feedback about customers' store visits.

Esthetician Facial Consent Form

Use this form to get client consent for an esthetician to perform various skin care treatments on their face.

Hotel Reservation Form

Make the hotel reservation process quick and convenient for your customers.

Concierge Request Form

Concierge request form template to help guests make requests for their services.

Customer Service Evaluation Form

Easily collect detailed customer feedback after they've used your service.

Merchandise Order Form

Use the merchandise order form template to sell your physical or digital goods online.

Call Back Form

Gather leads details and phone numbers so you can call them back

Product Feedback Form

Let people provide you with feedback about your product.

Business Inquiry Form

Allows your business to take contact information from interested parties.

Wedding Flower Order Form

Accept orders and payments for weddings flowers over your website.

Lemonade Stand Order Form

Easily gather payments and order details when you let people order ahead for your lemonade stand.

Repeat Prescription Order Form

Allow patients to order repeat prescriptions from their doctor online. 

Bank Reference Form

Let people sign up for accounts and include who referred them.

Logo Design Questionnaire Form

Let people give your their business details and ideas for a logo for you to design

Paint Matching Order Form

Let people upload pictures of their paint to you and select a matching service.

Tips for creating Customer Service Forms that convert.

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Our form templates let you create any kind of WordPress form in a few clicks.

You can select any template to view the demo and try it out. If it works for you, you can import it and publish it in minutes. Each WPForms template is fully customizable too. Our drag and drop form builder makes it easy to adapt any template to fits your business’ needs. When you use our form templates, you can easily:
  • Import Any Template With 1 Click

    Ready to get started? Import any form template and start customizing it right away.

  • Add or Remove Fields

    Use our simple drag and drop form builder to add fields, delete them, or move them around.

  • Customize Notification Settings

    It’s easy to edit the notification emails on any template with your own text or smart tags.

  • Change the Confirmation Message

    Easily display a custom message after submission – or forward your visitor to another page.

  • Change the Field Labels

    Click on a field and change the text to collect the exact information you need.

  • Change the Notification Email

    Add CCed recipients and multiple notifications so you never miss an entry.

  • Customize the Submit Button

    Adapt the words on the button and change the color so that it matches your theme.

  • Publish Your Form With Ease

    Hit publish — that's it! WPForms makes it easy to get your forms online without writing code.

WPForms makes it easy to publish forms on any post or page. You can also publish your forms in the WordPress sidebar or footer. And because we integrate with page builders, you can easily use a template to make an Elementor contact form, or publish any form on a landing page in SeedProd.

Here’s what people are saying about us...

  • “I don’t know why the existing form plugins never thought of templates. 99% of people installing this plugin want a simple contact form. Instead of you having to build it, you click the Simple Contact Form template and its built for you!”

    Bill Erickson
  • “I’ve used this plugin on several sites Ive built and its perfect easy to use, and just works. Very grateful that this plugin exists.”

  • “The user interface is very smooth, and quite quick. It does open a separate screen for form creation and editing, but I suspect it does this to improve flow and speed.”

How to Choose a Form Template

We’ve created hundreds of ready-made form templates, including:

Use the search box to find the best form for your website. All of our form templates are built by the WPForms team, so you can select any template with full confidence that it’s been professionally designed.

We’re constantly adding new business form templates to our library. If you can’t find a close match, we’d love you to suggest a form template for us to add.

How to Use Our Advanced Form Templates

All of our customers can use our free form templates to make contact forms and other business forms for their website. If you have a WPForms license, you can also import our WordPress form templates with conditional logic.

Conditional logic lets you show and hide fields dynamically as the user fills in your form.

In addition, our advanced form templates let you integrate your forms with other platforms and services.

  • Make credit card payment forms
  • Get paid easily via PayPal
  • Sign users up to your email marketing list
  • Lock your forms with a password
  • Take signatures on forms
  • Create professional surveys

When you’ve created your form, you can also publish it on a distraction-free landing page, or convert it into a conversational form.

Ready to build your form? Get started today with the easiest WordPress form builder plugin. WPForms Pro includes hundreds of free templates and offers a 14-day money-back guarantee.

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