Templates Customer Service Return/Exchange Form Template

Return/Exchange Form Template

Use This Template
Please enable JavaScript in your browser to complete this form.
Return Address

Order Information

Request Type

Do you need a return/exchange form for your website so your customers can easily file a request? Returning or exchanging goods can often be a cumbersome process. You can simplify the process with our form template.

How Do I Handle Returns and Exchanges?

A return/ exchange form should include details that will make it easy for your small business to locate the order and gather information about why the customer is making the return. You can do this by including a dropdown or multiple choice field.

Text fields allow customers to provide a short description of the reason for the return/ exchange.  This will help you to decide whether the item should be returned and whether you can resell it.

With WPForms’ return/ exchange form template, you’ll be able to simplify the process and create a good customer experience. On top of saving time and valuable resources, you’ll also be able to gather data on why the customers decided to return or exchange the merchandise.

The icons we used on this form are fully customizable. You can also change the color of the icons to match your theme.

Get started with WPForms today to create any form easily. We include hundreds of templates like this one so that you always have a starting point for your forms.