Do you need a way to track bugs for your IT department to handle so customers can continue using the software they love? If so, you need a bug tracker form. With WPForms’ bug tracker form, you can streamline tickets that come through citing bugs that need fixing. This form would be perfect with our webhooks or Zapier addon so you can send details to another application.
With WPForms’ bug tracker form, gather contact information, exact details of the issue at hand, the customer’s operating system and browser, the severity of the problem, and even screenshots of the issue so your IT team can better troubleshoot before reaching out to the customer with a solution.
We have created a bug tracker form demo below that you can use to easily get started without any technical knowledge.
What’s in the Bug Tracker Form Demo
Launch this form as-is or customize it to your heart’s content!
With our simple Bug Tracker Form Template you get the following form fields:
- Paragraph Text
- File Upload
Of course, this is just a bug tracker form sample to get you started.
You can use our easy to use drag & drop form builder to add, remove, and customize the fields as needed.
For example, add a Phone form field to your bug tracker form template in case you need to talk to your customer one-on-one to solve the bug their experiencing. Better yet, add a Date / Time field so your customers can choose the best day and time for you to reach out to them.
And if you integrate your bug tracker form with our Zapier addon and your Google Calendar, all customer call requests that have specific days and times will automatically add to your calendar. This further streamlines the process and makes sure no one on your team is overbooked with calls.
If you want to make sure your customers know their bug tracker form has been processed, configure both the confirmation messages that appear immediately after a form submission, and the email notifications that are sent out, complete with all form information. This added personal touch shows your customers you care about their bug fix request and assures them that their form has gone through properly.
So, what are you waiting for? Get started with WPForms today to create your own bug tracker form. Bonus, we’ll give you our bug tracker form template and over 100+ other pre-made form templates!