158 Customer Service Form Templates - Customize Yours Today!

76 Customer Service Form Templates

Choose a Contact Method Form

Give users an option to choose a communication method with the contact method form template.

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Multi-Column Contact Form

Use the multi-column contact form template to embed a more compact form on your site.

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Address Autocomplete Contact Form

Make it easier for your visitor to submit their address with Google autocomplete.

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Password Protected Contact Form

Limit access to your contact form with a password using the Form Locker addon.

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Multi-page Contact Form

Let people reach out to you through a multi-step form with breadcrumbs.

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Select a Recipient Contact Form

Allow your visitor to choose a recipient on your contact form.

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Simple Contact Form

Collect the names, emails, and messages from site visitors that need to talk to you.

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Personal Shopping Request Form

Transform your passion for fashion into a thriving personal shopping business.

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Home Inspection Request Form

Simplifies the process of gathering client information and scheduling inspections.

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Farm Share Subscription Form

Attract and retain farm share subscribers with a user-friendly subscription experience.

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Remote Work Equipment Request Form

Easily optimize your employees' remote work environments.

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Home Renovation Quote Request Form

Fo home improvement professionals or a homeowners gearing up for a renovation project.

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Purchase Order Requisition Form

Simplifies procurement processes and minimizes errors.

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Venue Booking Form

A form to book weddings to business meetings and everything in between.

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Scaffold Request Form

A streamlined and valuable addition to any construction or contracting website.

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Schedule Request Form

For modern businesses seeking to optimize their scheduling processes.

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Relocation Form

Provide unmatched support to users embarking on their next big move

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Hotel Guest Registration Form

A tailor-made form to elevate your website's functionality and enhance guest satisfaction

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Wedding Flower Consultation Form

Empower your clients to articulate their floral desires with clarity and confidence.

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ACH Direct Deposit Form

Pave the way for efficient and trustworthy transactions directly from your site.

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Certificate Of Liability Insurance Form

Showcase your commitment to transparency and risk mitigation.

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Client Assessment Form

Thoroughly assess new clients for an upcoming investment project with a smooth onboarding process.

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Hotel Registration Card Form

Designed to enhance guest experiences by simplifying the hotel booking process.

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Tips for Creating Customer Service Forms That Convert

Our customer service form templates can help to streamline the process of giving your customers the best possible support. Here’s a quick rundown of the online forms you can create from a WPForms template.

Simple Contact Forms and More

Our most popular WordPress form template is the simple contact form template, and with good reason. Our contact form template makes it easy to get messages from customers no matter what your business does.

If you need something a little different, we have some variations on the simple contact form that’ll help you provide quick, efficient customer service:

Use the Choose a Contact Method form template to allow your visitors to get a reply via phone, text, or email.
The Select a Recipient Contact Form Template lets your visitors choose which department they’d like to contact. Behind the scenes, all of your form notifications will be automatically sent to the right email address.
The WPForms Password Protected Contact Form Template is ideal if you’d like to limit messages to selected customers or internal employees.
Our GDPR Contact Form Template includes a ready-made GDPR consent field.

These contact forms are all based on the same basic fields, but they allow you to take customer service messages in a variety of ways. If they’re not right for your business, you can easily add or remove fields, change the labels on the fields, or change the appearance of your favorite template so that it’s a perfect match for your needs.

Streamlining the Customer Experience

Getting customer information is essential if you want your business to grow. Sometimes, the layout and design of a form can make all the difference in getting form conversions. That’s why WPForms has a drag and drop form builder that makes it easy to adapt the appearance and design of your forms to increase completion and reduce form abandonment.

To make the process as easy as possible for customers, we’ve demonstrated some of the layouts you can use in the following templates:

A Multi-Column Contact Form Template allows you to create a super compact form that’s easy to fill in.
Our Multi-Page Contact Form Template splits the fields over multiple pages, which can help to make a longer contact form look friendlier and less intimidating.
The Address Autocomplete Form Template automatically fills out the customer’s postal address as they type, saving them time and frustration.

Whatever your requirements are, WPForms has a ton of features that let you adjust your form’s layout and design to give your customers the best experience.

Making Your Customers Feel Heard

As your business grows, you’ll likely need to manage customers’ requests and complaints. Being able to log these complaints through your website will make it easier for you to give your customers the best possible response.

The Customer Complaint Form Template lets customers log a complaint in detail so you can act on it quickly.
Our Return/ Exchange Form Template allows you to take details of customer returns in advance, before the package is mailed back to you.
The Customer Service Evaluation Form lets you gather feedback about the service you’ve provided.

Need More Customer Feedback Forms?

Do you need to collect feedback from customers after they interact with your team? We have a whole category dedicated to feedback form templates, including customer satisfaction survey templates and questionnaires.

Explore our template gallery to browse hundreds of essential order forms, registration forms, and consent forms. And for the best possible experience, check out the features and addons you’ll enjoy when you upgrade to WPForms Pro.