Claire Broadley

Content Manager /

Claire is the Content Manager for the WPForms team. She has 13+ years' experience writing about WordPress and web hosting.


  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Email Marketing
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio


Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.


What Is a Likert Scale? [+Examples to Copy]

Want to know what a Likert scale is and how to use it? Using a Likert scale on your WordPress forms is an extremely reliable and easy way to measure attitude, visitors’ opinions, or feelings toward your brand. Using different types of questions can give you some real power. In this article, we’ll explain what a Likert scale is and how to use it to calculate the perceptions and experiences of your site visitors.

10+ Best “Office Closed For Holiday” Message Templates to Steal

Do you want to create an out of office message for the holidays? Use our templates to create the perfect autoresponder for Christmas, Thanksgiving, or any other public holiday. We'll also show you how to send automatic replies to contact form messages while you're on vacation.

How to Customize Button Styles With CSS (With Examples)

Do you want to change the look of your forms’ buttons? WPForms allows you to customize button styles using built-in styling controls or CSS. In this article, we’ll show you how to customize button styles with CSS. How Do You Style Buttons Differently in WPForms? You can style buttons differently using WPForms’ form styling controls […]

How to Export and Back Up a Contact Form in WordPress

Do you want to export a form from your WordPress website? WPForms lets you export any form and back it up. You can also import it onto another site, saving tons of time. In this tutorial, we’ll show you exactly how to do this. How to Export a Form in WordPress 1. Open WPForms Tools […]
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