Are you looking for an efficient and convenient way for your customers to get in touch with your IT team? Being able to contact IT specialists directly is a great form of customer service, streamlines the troubleshooting services you provide customers, and assures your customers you care.
WPForms’ IT service request template allows you to collect the needed information from your customers so the right people are contacted at the right time.
What’s in the IT Service Request Form Template
Launch this form as-is or customize it to your heart’s content!
With our IT Service Request Form Template you get the following form fields:
- Name
- Phone
- Multiple choice
- Single and paragraph text fields
Of course, this is just an IT service request sample to get you started.
How to Create an Online IT Service Request Form
Managing IT service requests on your WordPress site is simple with WPForms. Just follow these quick and easy steps:
- Select the IT Service Request Form Template
- Customize your IT services request form
- Configure your form’s settings
- Add your form to your WordPress site
You can use our easy to use drag-and-drop form builder to add, remove, and customize the fields as needed.
For example, you can request an address, set up problem categories for customers to choose from, and even let clients select whether their issue is an emergency or not.
Once you’re done customizing your form, make sure to stop by the Settings tab. Here you can add email notifications to let your technicians know when a request is submitted. You can also create a confirmation message so that customers know you’ve received their requests.
Finally, all that’s left is to embed your form on any post, page, or widget area on your WordPress site. It’s easy with the WPForms block — just select your IT service request form from the dropdown.
Enhance Your IT Service Request Form With WPForms Pro
Want to let customers choose a day and time that works best for them should they want a technician to come to their home or place of business?
All you have to do is connect your Google Calendar to WPForms using our Zapier addon. This way, customer information, dates, times, and requested services are automatically added into your calendar for your viewing.
So, what are you waiting for? Get started with WPForms today to create your own IT service request form. Bonus, we’ll give you our IT service request form template and over 2,000 other pre-made form templates!