When an enquiry comes in, it helps to know what brought that person to you. Was it a blog post, your pricing page, an ad, or a link on another site?
This User Journey Contact Form Template uses the User Journey addon to record the pages each visitor viewed before sending their message, with the referring site, the time spent on each page, and any URL parameters such as UTM tags. You’ll see it on every entry and in your notification email. It’s built for marketers, agencies, and small businesses that want lead source tracking, marketing attribution, or a “how did you hear about us” contact form.
Elements of the User Journey Contact Form Template
- Name and Email: Who’s writing and where to reply.
- Message: Their question or request.
- How They Found You: An optional “How did you hear about us?” question with an Other choice, so you can compare what people say with the pages they actually visited.
- User Journey: Collected in the background and added to each entry and your admin email. Visitors don’t see it.
You’ll get an email for each enquiry with the visitor’s path included, and senders get a copy of their own message. You can export the journey data with your entries too. User Journey uses a cookie to follow each visit, so mention it in your privacy and cookie policy and check the rules for your area.
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