Are you managing a sales team, training customer-facing employees, launching new products, or running a sales enablement program? The Team Training Product Knowledge Quiz Template from WPForms helps evaluate employee understanding of product features, value propositions, competitive positioning, and sales messaging.
Exploring the Team Training Product Knowledge Quiz Template
This graded quiz template comes pre-configured with essential features which helps verify that all customer-facing employees communicate the same value propositions, features, and competitive advantages. Here’s what you’ll find inside the template:
Name and Email Fields
The quiz starts by recording each participant’s name and email address. This allows you to track individual employee performance, send results to sales managers or training coordinators, identify team members needing additional coaching, and maintain records for competency documentation.
8 Product Knowledge Questions
The template includes 10 scenario-based questions testing critical product knowledge areas to assess whether teams are prepared to sell and support new products before official launch dates. Each question is configured with the “Include in Quiz Scoring” option enabled, allowing WPForms to automatically evaluate responses as correct or incorrect based on company-approved product knowledge and messaging.
Standard Grading Scale
The template includes five pre-configured outcome conditions. Based on the participant’s final grade, they’ll see a personalized message tailored to their performance. Use WPForms smart tags to personalize the feedback with the employee’s name and performance data:
- A: 90-100% – Excellent product knowledge and ready for independent customer interactions.
- B: 80-89% – Strong understanding with minor gaps and ready for supervised customer engagement.
- C: 70-79% – Satisfactory baseline knowledge but needs reinforcement before full autonomy.
- D: 60-69% – Basic awareness but significant gaps and requires additional training.
- F: 0-59% – Insufficient product knowledge and must complete additional training.
Automatic Results Display
Upon completion, participants instantly see:
- Their letter grade (A, B, C, D, or F)
- Percentage score
- Number of correct answers
- Number of incorrect answers
- Total questions answered
- Personalized outcome message based on their grade
Participants can also click on a link to a detailed breakdown showing each question, their selected answer, and the correct answer.
This comprehensive summary helps employees understand which product knowledge areas they need to study and reinforces correct understanding.
Getting Started is Easy!
The Team Training Product Knowledge Quiz Template is included with WPForms Pro or higher license levels. Once you have access to the Quiz Addon, simply:
- Select the Team Training Product Knowledge Quiz Template from your WPForms template library.
- Customize questions, scenarios, and outcomes to reflect your products and messaging.
- Embed the quiz on any page or post using the WPForms block or shortcode.
- Start assessing product knowledge and improving sales effectiveness.
Monitor Team Knowledge with Quiz Responses
WPForms provides powerful analytics for your graded quizzes. View graphs showing grade distribution across all team member submissions, helping you identify which product knowledge areas are well-understood and which may need additional emphasis in training programs, sales meetings, or enablement materials.
Ready to Build Your Product Knowledge Quiz?
Ensure your customer-facing teams have the product expertise needed to sell effectively and support customers confidently. Get WPForms Pro to access the Team Training Product Knowledge Quiz Template and create assessments that verify competency, guide training, and drive revenue growth.
