Returns happen. And we want to make the process as seamless as possible for your store. Simplified returns are absolutely possible with the right kind of form on your website.
If that sounds good to you, then you need to get the Product Return Form Template from WPForms.
Navigating the Product Return Form Template
This return form is an essential tool for any eCommerce business looking to build trust and loyalty with its customers. With it on your site, you’ll streamline the return process, enhance satisfaction, and maintain a hassle-free shopping experience for your customers.
In the first section, labeled Customer Details, your customer enters their name and email address. This way, you can contact them later for other eCommerce-related business.
The next part of the form, the Order Details section, collects the order number and product name of the item being returned. These details can help you verify the purchase and authorize a return.
Then, in the more detailed Return Information portion of the form, your customer provides information for these fields:
- Reason for Return: Your customer can indicate if the product arrived damaged, doesn’t fit, or whatever the reason is for the return.
- Quantity Returned: A number slider with values up to 50 records the amount of items being returned.
- Return Shipping Method: Your customer can select their method from a dropdown menu that includes postal service, in-store, or drop-off location options.
- Return Shipping Address: This address is required in case the returned item must be sent back to the customer.
- Preferred Return Method: Options for in-store credit, a gift card, a credit card refund, or a PayPal refund are offered in a dropdown menu.
Lastly, your customer reaches the Confirmation portion of the form. Here, they are required to enter the current date and their digital signature to submit their form.
So, if you operate an online store, the Product Return Form Template is for you. Don’t miss out on it! Sign up with WPForms today to gain access to this template and a library full of other form templates to use on your site.
