How do I use WPForms form templates?

Our form templates are super easy to use. If you have a WordPress website, you’re ready to start! When you find the template you want, click Use Template. We’ll help you to install the WPForms plugin so you can open the template. WPForms is the best form builder plugin for WordPress, and it makes it easy to create forms to grow your business. Any template in our gallery can be imported into your WordPress site and published immediately so that you can start to get submissions right away. If you need to customize a template, you’ll find it easy to adapt the fields, text, labels, and layout using our drag-and-drop form builder. As your website grows, you’ll find hundreds of templates for any purpose you can think of: Forms for your business, including different types of contact forms and file upload forms Booking and user registration forms Forms for nonprofits, including donation forms and volunteer application forms Marketing forms for lead generation forms and ecommerce order forms Forms for education, including school intake forms and parental consent forms Entertainment forms for fun activities Event planning forms Feedback forms, surveys, polls, and questionnaires Forms for health and wellness activities Newsletter subscription forms for Mailchimp, Constant Contact, and more!

How do I import a form template in the WPForms plugin?

The WPForms plugin makes it easy to open any template you need right from your WordPress dashboard. Inside the plugin, you get instant access to all of the templates in this gallery, from simple contact forms and registration forms to surveys and polls. Start by exploring the Templates gallery in the plugin. Search for a template and select the one you’d like to use. WPForms will open the template in the form builder for you. From there, you can customize the template and publish it on your WordPress site in just a few clicks. Ready to build your form? Get started today with the easiest WordPress form builder plugin. WPForms Pro includes hundreds of free templates and offers a 14-day money-back guarantee.

Can I create a simple contact form using a template?

Yes! We have a template for a simple contact form. It’s perfect for any WordPress site and it can easily be customized. WPForms makes it easy to publish your first form in less than 5 minutes!

How do I customize my WordPress form template?

WPForms makes it easy to customize any form template so it works exactly how you want it to. You can easily: Add or remove form fields Adjust the items in checkboxes and dropdown lists Adjust the layout and colors Change the text on any field label Add columns Use smart conditional logic to dynamically show or hide fields Customize the email notifications you get when you receive a form entry. All of these changes can be made with no coding at all! As you customize your online form, you’ll discover a ton of extra functionality in WPForms, including a simple revision history. Each time you save your form, WPForms keeps track of your changes so you can revert to a previous version whenever you need to. You can easily publish our forms using your favorite page builder tool. WPForms works great with SeedProd and Elementor. If you need more help, the WPForms blog has hundreds of tutorials to help you customize your form templates and get them working exactly as you want them to.

Are these WordPress form templates free?

Our form template gallery includes templates for the free version of WPForms, WPForms Lite. We also have hundreds of templates that work great with WPForms Pro. In addition, our advanced form templates let you integrate your forms with other platforms and services so you can: Make credit card payment forms Create multi-step or multi-page forms with a progress bar Get donations easily via PayPal Increase subscribers on your email marketing list Lock your forms with a password Take signatures on forms Create professional surveys Some of our advanced form templates require a WPForms Pro license, including our Stripe and PayPal payment forms. If you pick a template that needs a license or addon you don’t already have, we’ll guide you through the setup steps so that you can get started with your template right away.

How can I style my WordPress forms?

WPForms makes syling and customizing WordPress forms super easy. You can customize the color, theme, form fields, labels, buttons, container, and background styles right in the block editor. And you can make all these changes without writing a single line of code. To style your form, open the form in the block editor and click on the WPForms block to access the styling settings. Here, you will find settings to customize nearly every part of the form. If you don’t want to change every design setting individually, you can apply a professionally pre-designed theme with just a click. You can also choose a pre-designed theme and customize it further to match your website’s styling. With WPForms, the design possibilities are endless!

Customizable Live Chat Feedback Form Template

	Very Unlikely	Unlikely	Neutral	Likely	Very Likely
Use our chat service again	Very UnlikelyUse our chat service again Very Unlikely	UnlikelyUse our chat service again Unlikely	NeutralUse our chat service again Neutral	LikelyUse our chat service again Likely	Very LikelyUse our chat service again Very Likely
Recommend our chat service to others	Very UnlikelyRecommend our chat service to others Very Unlikely	UnlikelyRecommend our chat service to others Unlikely	NeutralRecommend our chat service to others Neutral	LikelyRecommend our chat service to others Likely	Very LikelyRecommend our chat service to others Very Likely
Recommend our company to others	Very UnlikelyRecommend our company to others Very Unlikely	UnlikelyRecommend our company to others Unlikely	NeutralRecommend our company to others Neutral	LikelyRecommend our company to others Likely	Very LikelyRecommend our company to others Very Likely

With our Live Chat Feedback Form template, you can easily gather essential insights to refine your customer service experience and ensure that your team is consistently meeting expectations.

Using the Live Chat Feedback Form Template

Here’s why adding this form to your website is a smart move for businesses looking to elevate their customer support:

Feedback Collection: Our form starts by capturing basic details such as the customer’s name, email, and agent name, along with the date of the chat. These fields help in tracking and reviewing specific interactions, making it easier to address any issues or commendations related to individual agents.
Understanding Customer Needs: By including the reason for contact, you gain valuable insight into why customers are reaching out. This information helps you identify common issues and tailor your support services to better meet customer needs.
Measuring Satisfaction: The satisfaction rating out of 5 stars provides a clear and concise way to gauge overall customer satisfaction with the chat experience. Coupled with the “Was the issue resolved?” dropdown menu, this allows you to measure not just the interaction quality but also the effectiveness of your support.
Agent Performance Insights: This form also includes questions about the agent’s speed of response and clarity of communication, with dropdown options like Fast, Average, Slow, and Clear, Somewhat Clear, Unclear. These metrics are crucial for assessing individual agent performance and identifying areas for training and improvement.
Customer Loyalty Indicators: Our form features a Likert scale to measure how likely customers are to use the chat service again, recommend it to others, and recommend the company overall. These indicators are key to understanding customer loyalty and the long-term impact of your customer service efforts.
Actionable Feedback: The space for additional comments or suggestions offers customers the opportunity to provide open-ended feedback, giving you deeper insights into their experience and suggestions for service enhancements.

By listening to their experiences and acting on their suggestions, you can ensure that your live chat support remains a valuable and effective channel for customer communication. Get the Live Chat Feedback Form template and thousands of other templates for your site by signing up with WPForms today!

Our form templates let you create any kind of WordPress form in a few clicks.

You can select any template to view the demo and try it out. If it works for you, you can import it and publish it in minutes. Each WPForms template is fully customizable too. Our drag and drop form builder makes it easy to adapt any template to fits your business’ needs. When you use our form templates, you can easily: