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Name
In the past 12 months, how many times have you visited the library?
What were your reasons for visiting the library? Check all that apply.
In the past 12 months, how many times have you used your online account to access the library's virtual resources?
What were your reasons for accessing the library's virtual resources? Check all that apply.
To what degree you do you agree with the following statements?
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
The library staff is knowledgable
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The library staff is able to help resolve my issues
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The library has or can get the books I want to read
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The library produces fun community events
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The library produces informational community events
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The number of resources available with a library card is satisfactory
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The number of digital resources is satisfactory
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I have recommended library events and services to others
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I will recommend library events and services to others
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

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Why Conduct a Library Patron Survey?

Libraries are valuable assets to their communities. Much more than just a place to check out books, they’re also a place to hold community events, workshops, children’s activities, and more.

The problem is that not many people know about all of the things the library does.

When you survey your library patrons, you get a sense of which programs and resources people are using most and which ones they might not know to exist.

The survey can also help you to align your programming with what your patrons want. Every community is different and it’s important to understand your patrons. If you’re providing programming that attempts to solve problems they don’t have, they probably won’t find that as valuable as something that addresses needs they do have.

The best way to find out is by conducting a library patron survey.

Conducting the library patron survey can also help with your grant and funding requests. Once you know what your community feedback is and you can measure it year over year, you can use that data and information to show the need for various grants and funding. With the surveys and polls addon, advanced reporting is a click away.

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