Would you like to offer guests of your business the opportunity to share feedback with you? If so, then you should check out the Guest Feedback Form Template from WPForms.
A feedback form is great to have in your marketing toolkit, as it provides actionable insights for you to refine your business.
Key Elements of the Guest Feedback Form Template
Like every form template from WPForms, the Guest Feedback Form is 100% customizable, so you can edit the questions and fields for your guests as you see fit.
However, this form is also ready for use right away, and has all of the key elements already in place. With this form, your guests will provide you with the following:
- Key Details: Your form user will first enter their name, email address, and the date of their visit to your business. These essentials frame personalized insights, and you can access these details for later use or contact with your guest.
- Experience Rating: Your customers will then grade your business in terms of “Service Quality,” “Food Quality,” “Cleanliness,” and “Value for Money” on a scale of “Excellent” to “Poor.” With these ratings, you can quantify customer satisfaction across various dimensions. And as always, we encourage you to customize these fields to match your business.
- Recommendation and Overall Rating: Would your guest or customer recommend your business to a friend? You’ll discover that here, along with the overall rating that your guest feels your business deserves.
- Unfiltered Opinions: With plenty of space for your guest to write out additional comments, their unstructured feedback is welcomed. Your guests can share specific feedback here, painting a comprehensive picture of their experience with your business.
Ready to build your own feedback form for your business? Signing up with WPForms grants you access to the Guest Feedback Form and hundreds of other templates.