How do I use WPForms form templates?

Our form templates are super easy to use. If you have a WordPress website, you’re ready to start! When you find the template you want, click Use Template. We’ll help you to install the WPForms plugin so you can open the template. WPForms is the best form builder plugin for WordPress, and it makes it easy to create forms to grow your business. Any template in our gallery can be imported into your WordPress site and published immediately so that you can start to get submissions right away. If you need to customize a template, you’ll find it easy to adapt the fields, text, labels, and layout using our drag-and-drop form builder. As your website grows, you’ll find hundreds of templates for any purpose you can think of: Forms for your business, including different types of contact forms and file upload forms Booking and user registration forms Forms for nonprofits, including donation forms and volunteer application forms Marketing forms for lead generation forms and ecommerce order forms Forms for education, including school intake forms and parental consent forms Entertainment forms for fun activities Event planning forms Feedback forms, surveys, polls, and questionnaires Forms for health and wellness activities Newsletter subscription forms for Mailchimp, Constant Contact, and more!

How do I import a form template in the WPForms plugin?

The WPForms plugin makes it easy to open any template you need right from your WordPress dashboard. Inside the plugin, you get instant access to all of the templates in this gallery, from simple contact forms and registration forms to surveys and polls. Start by exploring the Templates gallery in the plugin. Search for a template and select the one you’d like to use. WPForms will open the template in the form builder for you. From there, you can customize the template and publish it on your WordPress site in just a few clicks. Ready to build your form? Get started today with the easiest WordPress form builder plugin. WPForms Pro includes hundreds of free templates and offers a 14-day money-back guarantee.

Can I create a simple contact form using a template?

Yes! We have a template for a simple contact form. It’s perfect for any WordPress site and it can easily be customized. WPForms makes it easy to publish your first form in less than 5 minutes!

How do I customize my WordPress form template?

WPForms makes it easy to customize any form template so it works exactly how you want it to. You can easily: Add or remove form fields Adjust the items in checkboxes and dropdown lists Adjust the layout and colors Change the text on any field label Add columns Use smart conditional logic to dynamically show or hide fields Customize the email notifications you get when you receive a form entry. All of these changes can be made with no coding at all! As you customize your online form, you’ll discover a ton of extra functionality in WPForms, including a simple revision history. Each time you save your form, WPForms keeps track of your changes so you can revert to a previous version whenever you need to. You can easily publish our forms using your favorite page builder tool. WPForms works great with SeedProd and Elementor. If you need more help, the WPForms blog has hundreds of tutorials to help you customize your form templates and get them working exactly as you want them to.

Are these WordPress form templates free?

Our form template gallery includes templates for the free version of WPForms, WPForms Lite. We also have hundreds of templates that work great with WPForms Pro. In addition, our advanced form templates let you integrate your forms with other platforms and services so you can: Make credit card payment forms Create multi-step or multi-page forms with a progress bar Get donations easily via PayPal Increase subscribers on your email marketing list Lock your forms with a password Take signatures on forms Create professional surveys Some of our advanced form templates require a WPForms Pro license, including our Stripe and PayPal payment forms. If you pick a template that needs a license or addon you don’t already have, we’ll guide you through the setup steps so that you can get started with your template right away.

How can I style my WordPress forms?

WPForms makes syling and customizing WordPress forms super easy. You can customize the color, theme, form fields, labels, buttons, container, and background styles right in the block editor. And you can make all these changes without writing a single line of code. To style your form, open the form in the block editor and click on the WPForms block to access the styling settings. Here, you will find settings to customize nearly every part of the form. If you don’t want to change every design setting individually, you can apply a professionally pre-designed theme with just a click. You can also choose a pre-designed theme and customize it further to match your website’s styling. With WPForms, the design possibilities are endless!

Customer Satisfaction (CSAT) Survey Form Template

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Purchase Process	Very UnsatisfiedPurchase Process Very Unsatisfied	UnsatisfiedPurchase Process Unsatisfied	NeutralPurchase Process Neutral	SatisfiedPurchase Process Satisfied	Very SatisfiedPurchase Process Very Satisfied
Product Quality	Very UnsatisfiedProduct Quality Very Unsatisfied	UnsatisfiedProduct Quality Unsatisfied	NeutralProduct Quality Neutral	SatisfiedProduct Quality Satisfied	Very SatisfiedProduct Quality Very Satisfied
Product Value	Very UnsatisfiedProduct Value Very Unsatisfied	UnsatisfiedProduct Value Unsatisfied	NeutralProduct Value Neutral	SatisfiedProduct Value Satisfied	Very SatisfiedProduct Value Very Satisfied
Service Timeliness	Very UnsatisfiedService Timeliness Very Unsatisfied	UnsatisfiedService Timeliness Unsatisfied	NeutralService Timeliness Neutral	SatisfiedService Timeliness Satisfied	Very SatisfiedService Timeliness Very Satisfied
Customer Service	Very UnsatisfiedCustomer Service Very Unsatisfied	UnsatisfiedCustomer Service Unsatisfied	NeutralCustomer Service Neutral	SatisfiedCustomer Service Satisfied	Very SatisfiedCustomer Service Very Satisfied
Ease of Use	Very UnsatisfiedEase of Use Very Unsatisfied	UnsatisfiedEase of Use Unsatisfied	NeutralEase of Use Neutral	SatisfiedEase of Use Satisfied	Very SatisfiedEase of Use Very Satisfied

	Very Unlikely	Unlikely	Neutral	Likely	Very Likely
Buy from us again	Very UnlikelyBuy from us again Very Unlikely	UnlikelyBuy from us again Unlikely	NeutralBuy from us again Neutral	LikelyBuy from us again Likely	Very LikelyBuy from us again Very Likely
Recommend us	Very UnlikelyRecommend us Very Unlikely	UnlikelyRecommend us Unlikely	NeutralRecommend us Neutral	LikelyRecommend us Likely	Very LikelyRecommend us Very Likely
Recommend our product	Very UnlikelyRecommend our product Very Unlikely	UnlikelyRecommend our product Unlikely	NeutralRecommend our product Neutral	LikelyRecommend our product Likely	Very LikelyRecommend our product Very Likely

If you operate an eCommerce site or small business, you know that understanding your customers’ satisfaction levels is critical to improving your products, services, and overall customer experience.

A well-crafted Customer Satisfaction (CSAT) Survey Form is an invaluable tool that can help you achieve this. That’s where WPForms comes in. Easily integrate our customizable form template into your site and start gathering feedback right away.

Using the Customer Satisfaction (CSAT) Survey Form Template

Our comprehensive template gathers all necessary information in one place, making it a great addition to any business website. Here’s how it works:

Customer Information: First, the customer information is gathered, including their name, their email, and the date of the interaction. Collecting this basic data helps personalize follow-up communications and ensures feedback is associated with the correct interaction.
Service or Product Purchased: Knowing which product or service the feedback pertains to allows for targeted analysis and helps identify specific issues related to particular offerings.
Overall Satisfaction Rating: A 5-star rating scale provides a quick and easy way for customers to express their overall satisfaction. This metric is essential for calculating your average CSAT score and tracking changes over time.
Detailed Satisfaction Ratings: Using a Likert scale for these detailed ratings helps pinpoint exactly where you are excelling and where there is room for improvement. Ratings cover purchasing, products, service, and other areas.
Future Intentions: These questions, also rated on a Likert scale, provide insight into customer loyalty and the potential for word-of-mouth marketing. They include the customer’s likelihood to buy from you again, along with recommending you or your product. High scores in these areas can be indicators of a strong, loyal customer base.
Additional Comments or Suggestions: An open-ended section allows customers to provide specific feedback that might not be captured by the rating scales. This qualitative data can reveal unique insights and actionable suggestions for improvement.

So, what are you waiting for? Integrate the Customer Satisfaction (CSAT) Survey Form Template into your website today to collect valuable customer feedback and drive your business forward.

Our form templates let you create any kind of WordPress form in a few clicks.

You can select any template to view the demo and try it out. If it works for you, you can import it and publish it in minutes. Each WPForms template is fully customizable too. Our drag and drop form builder makes it easy to adapt any template to fits your business’ needs. When you use our form templates, you can easily: