Some people would rather get a quick call than wait for an email, and others won’t pick up the phone at all. If your contact form only asks for an email address, you end up guessing, or chasing a phone number later.
This Choose a Contact Method Form Template lets visitors tell you how they’d like you to get back to them: by email, phone call, or text message. It suits service businesses, estate agents and realtors, clinics, salons, tradespeople, and anyone whose customers have a strong preference. People also look for it as a preferred contact method form, a best way to reach you form, or a call or email contact form.
How the Choose a Contact Method Form Template Works
Visitors give their name and email address and tell you what they need. Then they pick how they’d like a reply, using icon choices that are easy to tap on a phone.
If they choose a phone call or a text message, a phone number field appears and becomes required. If they pick email, it stays hidden, so nobody is asked for a number you won’t use. The phone field uses smart formatting, so it works for international numbers too.
Your notification email includes the chosen method, and hitting Reply goes to the visitor’s email, so you can see at a glance whether to call, text, or write back. The visitor gets a copy of their message too. You can rename the choices, swap the icons from the built-in icon library, or add an option such as WhatsApp and include it in the phone field’s rule.
If you plan to text people, check the rules on business text messages where you and your customers are.
Get WPForms Pro to start using this template, along with 2,000+ other pre-made form templates.
