Please enable JavaScript in your browser to complete this form.
Name
How long have you been a customer?
Which of our products have you used?
Did you consider similar products during your research prior to purchasing?
How satisfied are you with
Very UnsatisfiedUnsatisfiedNeutralSatisfiedVery Satisfied
Purchase Process
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Customer Service
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Product Quality
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Product Value
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Ease of Use
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Have you needed to contact customer service?
How likely are you to
Very UnlikelyUnlikelyNeutralLikelyVery Likely
Buy from us again
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Endorse our product
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Endorse our company
Very Unlikely
Unlikely
Neutral
Likely
Very Likely

Do you want to process customer surveys through your Kit account? Then you need the Kit Customer Satisfaction Survey Form Template from WPForms.

With this form, you can easily gain insights into customers’ perceptions of their experiences with your business and products.

How to Use the Kit Customer Satisfaction Survey Form Template

Start the survey by identifying areas in your business that may require improvement. Consider inquiries about customer interactions with sales staff, checkout processes, or customer support departments.

Maintaining uniform Likert Scale responses streamlines the survey-filling process. So, consider how you intend to report on the responses and the level of detail required.

You should also take into account customers’ priorities, such as pricing, customer service, quality, and overall customer experience. Structuring your form into these categories aids in addressing all aspects within a single survey.

For those unsure about specific questions, incorporating open-ended queries through text fields helps gather additional feedback, providing context to straightforward yes-and-no inquiries.

As the form integrates with Kit and the WPForms Surveys and Polls addon, you can effortlessly generate reports within the WordPress site’s backend.

Ready to build your form? WPForms offers thousands of form templates for your site, ensuring a straightforward process for creating any form or survey to meet your requirements.