WordPress Tutorials, Tips, and Resources to Help Grow Your Business
Have you noticed that you’re not receiving WordPress emails? Unfortunately, WordPress not sending emails is a common problem, but it’s easy to fix. In this tutorial, we’ll walk you through how to set up WordPress email notifications with SendGrid.
When Email Notifications Don’t Work
This can be a tricky problem, because you may not notice that WordPress isn’t sending form notifications until people start filling out your form, and their messages don’t reach your email inbox. You might notice form entries in your WordPress dashboard that haven’t been sent to your email, or discover there’s a problem when frustrated visitors reach out to you using social media or other methods.
Here’s what usually causes the problem…
The most common reason for missing these emails is due to your WordPress hosting server. Usually it isn’t configured to use the PHP mail() function.
Thankfully, you can work around this issue by using SMTP.
SMTP (Simple Mail Transfer Protocol) is the industry standard for sending emails. Unlike PHP mail function, SMTP uses proper authentication which increases email deliverability. That’s why we recommend using SMTP to send emails in WordPress.
Why Use SendGrid?
There are many different SMTP services available, but in this article we will show one that we recommend, SendGrid.
While other methods require you to store sensitive login information in your WordPress dashboard, SendGrid will keep your email passwords secure.
SendGrid offers a free plan for sending up to 3,000 emails a month, or up to 100 per day. For most small businesses and personal websites, that’s plenty. If you need to send more, you will likely need a paid service.
If you want to learn other ways to fix the WordPress not sending emails problem, visit How to Send Emails in WordPress using SMTP.
How to Find Your SendGrid API Key
Before we can configure your website to work with SendGrid, we need to find your SendGrid API key. This key is a unique identifier and a secret token for authentication that will allow your website to interact with your account at SendGrid.
First, you’ll need to create a SendGrid account. Just click over to their website and click the Get Started button to sign up.
After creating an account, go to Settings » API Keys. Copy this key.
Using SendGrid to Fix WordPress Emails
Now we can get started setting up SendGrid on your WordPress site.
While in your WordPress dashboard, go Settings » SendGrid and paste your API key in.
Scroll down just a little. Do not enter your name and email address on this page. This has shown to be a source of problems. Instead, you can edit the email sender name and email address from the WPForms notification settings.
The content-type needs to be text/html to ensure the email is delivered. Other than that, you can leave the fields blank, and save the settings.
Lastly, you’ll want to send a test email to see if your website now sends email notifications with SendGrid.
That’s it! When WordPress can’t send emails, you’re able to fix the problem. Now you’re ready to fix WordPress email notifications with SendGrid.
Looking for more email notification tips? You might also want to check out our guide on How to Send Users Confirmation Emails from WordPress Forms, which will show you how to send a thank you message to anyone who fills out your form.
Don’t have WPForms yet? What are you waiting for? Get started with the most powerful WordPress forms plugin today.