### [Using the Likert Scale Field](https://wpforms.com/docs/how-to-add-a-likert-scale-field-to-wpforms/) **Published:** November 27, 2023 **Author:** David Ozokoye **Excerpt:** Learn how to allow visitors to pick an answer from a scale. **Content:** Likert Scale is a Pro Feature Unlock Likert Scale and other powerful features to grow your business. [ Get WPForms Pro ](https://wpforms.com/pricing/) Would you like to allow your users to choose from a scale of options in your form? With the Likert Scale field for WPForms, your users can easily select from a range of choices within a single field, such as “Agree,” “Neutral,” or “Disagree.” This tutorial will show you how to add and set up a Likert Scale field. - [Adding a Likert Scale Field to Your Form](#add-likert-scale) - [Customizing Likert Scale Field Options](#customize) Please enable JavaScript in your browser to complete this form. ##### Try this Form Demo! Please share your feedback on each of the following \* Strongly DisagreeDisagreeNeutralAgreeStrongly Agree The item purchased is of high qualityStrongly DisagreeThe item purchased is of high quality Strongly Disagree DisagreeThe item purchased is of high quality Disagree NeutralThe item purchased is of high quality Neutral AgreeThe item purchased is of high quality Agree Strongly AgreeThe item purchased is of high quality Strongly Agree The checkout process was smoothStrongly DisagreeThe checkout process was smooth Strongly Disagree DisagreeThe checkout process was smooth Disagree NeutralThe checkout process was smooth Neutral AgreeThe checkout process was smooth Agree Strongly AgreeThe checkout process was smooth Strongly Agree Customer support was prompt and helpfulStrongly DisagreeCustomer support was prompt and helpful Strongly Disagree DisagreeCustomer support was prompt and helpful Disagree NeutralCustomer support was prompt and helpful Neutral AgreeCustomer support was prompt and helpful Agree Strongly AgreeCustomer support was prompt and helpful Strongly Agree Submit![Loading](https://wpforms.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) **Requirements:** You will need a [Pro license level or higher](https://wpforms.com/pricing/) to access the Surveys and Polls Addon and use the Likert Scale field. --- Before getting started, you’ll first need to make sure WPForms is [installed and activated](https://wpforms.com/docs/install-wpforms-plugin/ "How to Install the WPForms Plugin") on your WordPress site and that you’ve [verified your license](https://wpforms.com/docs/verify-wpforms-license/ "How to Verify Your WPForms License"). Then, you can [create a new form](https://wpforms.com/docs/creating-first-form/ "How to Create Your First Form") or edit an existing one to access the form builder. Check out our [Telehealth Service Feedback Form Template](https://wpforms.com/templates/telehealth-service-feedback-form-template/) to see a live preview of the Likert Scale field. ## Adding a Likert Scale Field to Your Form After opening the form builder, look under the Fancy Fields section to find the **Likert Scale** field. Simply click on it or drag and drop it into the preview area on the right side of the form builder to add it to your form. ![Adding a Likert Scale to a form](https://wpforms.com/wp-content/uploads/2021/03/adding-likert-scale-field.png)Once you’ve added the field to your form, click on it to open its Field Options panel. ![Opening the field options for a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-field-options.png)**Note:** To complement your survey options, explore our [Net Promoter Score (NPS) field](https://wpforms.com/docs/how-to-add-a-net-promoter-score-field-to-wpforms/) guide for gauging customer loyalty and satisfaction. ## Customizing Likert Scale Field Options Once you’ve added a Likert Scale to your form, you can add your column and row options and customize the field to suit your needs. **Note:** For more details on all of the ways you can customize your form’s fields, check out our [complete guide to field options in WPForms](https://wpforms.com/docs/how-to-customize-form-field-options/). ### Adding a Field Label and Description The field label and description enable you to add some instructions or other text to your Likert Scale to help users fill it out correctly. By default, the field label will be “Likert Scale,” but you can change it to whatever you like. ![Adding a label to a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-label.png)You can also enter any text you want to add in the **Description** field. ![Adding a description to a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-description.png)**Note:** Want to learn about other ways you can use text in your forms? See our tutorial on [adding extra text in WPForms](https://wpforms.com/docs/how-to-add-extra-text-and-descriptions-to-forms/). ### Making the Field Required If you want to make sure users fill out your Likert Scale before they submit your form, you can make it a required field by toggling on the **Required** setting at the bottom of the Field Options panel. ![Turning on the Required setting in the Field Options panel](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-required.png)### Adding Row and Column Options In the Field Options panel, you’ll also be able to customize your Row and Column options. For this example, we want to collect opinions about users’ shopping experiences. Your row options can include questions, statements, or anything you’d like to collect data about. In our row options, we’ll add statements that the user can choose to agree or disagree with. ![Labeling rows in a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-rows.png)You can add or remove options by clicking the **plus (+)** and **minus (-)** buttons. ![Adding new Likert Scale rows](https://wpforms.com/wp-content/uploads/2021/03/add-remove-likert-scale-rows.png)For the columns, you’ll need to include a scale of options. We’ll use the default agreement scale for our example, but you can include any options you’d like. For inspiration, here are some other common Likert scales: - **Likelihood:** Very Likely, Likely, Neutral, Not Likely, Very Unlikely - **Satisfaction:** Very Satisfied, Somewhat Satisfied, Neutral, Not Very Satisfied, Not at All Satisfied - **Importance:** Very Important, Moderately Important, Slightly Important, Not Important ### Displaying a Likert Scale with a Single Row By default, the Likert Scale field is designed to hold multiple rows with a single question or statement for each row. However, WPForms lets you easily customize this. If you’d like to only include a single row, you can toggle on the option labeled **Make this a single-row rating scale**. ![Selecting the option to display a Likert Scale with a single row](https://wpforms.com/wp-content/uploads/2021/03/make-single-row.png "Choose the Display in a Single Row Option")This will remove all row options, so be sure to include the question or statement you want users to respond to in the field label. ![An example of a single-row Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/single-row-likert-scale-1.png "likert-scale-example")### Allowing Multiple Selections Per Row You can also choose to **Allow multiple responses per row**. This will let your users select more than one option for each available row. ![Enabling multiple selections per row for a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/allow-multiple-response.png "Allow Multiple Responses")### Customizing Advanced Likert Scale Field Options There are additional options you can customize in the **Advanced** tab of the Field Options panel. ![Opening the advanced field options for a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-advanced-field-options.png)#### Field Style The Likert Scale field comes with two built-in style options: Modern (which is the default style) and Classic. ![The field style option for a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-field-style.png)The Modern style uses green checkmarks to identify selected options and has rounded borders. ![A Modern Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/modern-likert-scale-2.png "A Modern Likert Scale")The Classic style uses blue dots to indicate selected options. It has square borders and a more distinct header for your column labels. ![A Classic Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/classic-likert-scale-2.png "A Classic Likert Scale")#### Field Size The Field Size option controls the width of your Likert Scale. You can select from Small, Medium, or Large. ![The field size option for a Likert Scale](https://wpforms.com/wp-content/uploads/2021/03/likert-scale-field-size.png)**Note:** If you’re looking to customize the appearance of the Likert scale field table to better match your form’s design, our [developer documentation](https://wpforms.com/developers/how-to-customize-the-likert-scale-field-table/) provides detailed guidance on how to achieve this. That’s it! You can now add and customize a Likert Scale field to any of your forms. Next, would you like to learn how to analyze the data you’ve collected? Be sure to check out our tutorial on the [Surveys and Polls Addon](https://wpforms.com/docs/how-to-install-and-use-the-surveys-and-polls-addon/ "How to Install and Use the Surveys and Polls Addon") to learn how to view entry statistics, generate reports, and more. **Categories:** Fields, Field Types ---